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How easy is it to get a hold of customer service at FTD?

asked by Peter O. on 2/14/20

4 Answers

Hope you enjoy being on hold and getting randomly disconnected!

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You can get someone, probably in India, but no help - I was moved to hold for more than 60 min before I hung up, which is the point for them

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TERRIBLE. It is a foreign call center and the reps read sympathetic scripts when you have an issue. Do NOT use this company for your floral needs.

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Waited almost a half hour. Terrible customer service which also caused disappointment and embarrassment

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