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asked by Eric R. on 2/14/20
Hope you enjoy being on hold and getting randomly disconnected!
You can get someone, probably in India, but no help - I was moved to hold for more than 60 min before I hung up, which is the point for them
TERRIBLE. It is a foreign call center and the reps read sympathetic scripts when you have an issue. Do NOT use this company for your floral needs.
Waited almost a half hour. Terrible customer service which also caused disappointment and embarrassment
Get answers from the FTD staff and other customers.