Agent listened and resolved my order troubles very efficiently and fast.
Not happy about price increase. I will not be ordering again
Hi Charlotte, thanks so much for the review and I'm so sorry for any confusion regarding the price! Looking at your subscription, I do see that you had a promo code for the first 2 orders - As the promotion had been fully utilized, the price did revert back to the regular $59.99 per week for the 6 meal plan. Of course, the price for each order can be viewed in your Deliveries!
We do have a Friend Referral, and I'll be reaching out in a private message to share more info on that. My sincerest apologies again for any troubles, though I look forward to connecting with you soon, Charlotte.
Nikki was very attentive and helpful and rectified my problem efficiently.
Nikki is our resident rock star, Joelle. Thank you so much for the big thumbs up on the assistance you received today. If you're happy, I'm ecstatic!
Mel was helpful, quickly answered my question and resolved my request.
Yay! It's great to hear that Mel was able to get you taken care of today. Thank you for leaving this 5-star review!
Nikki was very helpful and solved my issue quickly and easily.
Wow! Thank you so much for sharing this review of Nikki, I know she'll appreciate receiving these kind words.
Went above and beyond to help me! Very pleasant and efficient!
Heather, I love hearing "above and beyond." Thank you for your kind review of Diana! I agree Diana is one of those "goes the extra mile" types. You are wonderfully responsible for putting a big smile on Diana's face when I share your review.
Mary F was super! Helped resolve issue. Super helpful and polite!
Billie, it seems like I hear this about Mary all the time -- but it always feels so good to keep hearing it! I'm so happy to hear that Mary did what I always expect Mary to do! Thank you for the shout-out!
Diana S was very helpful in my issue. She was quick and efficient and friendly.
Hi Angel, thank you so much for sharing this with us! We're thrilled to hear that Dianna assisted you with your concern efficiently. Thanks again for the stellar rating, and we'll be sure to share your kind words with her!
The experience is great. I love the fact I only have to heat and eat
Hi Sherryl, thank you for rating us! I'm happy to hear that you're enjoying the convenience of our meals! Thank you for being a part of Freshly!
Quick response and detailed info!
Got more info than I requested and very helpful!
Thanks!
Thank you for sharing this, JC! We're thrilled to hear we're able to help!
Very helpful and rectified my issue very quickly. I was very happy with the char
Mel was very helpful and very nice and fast with the information that I requested.
I have enjoyed the meals I have chosen so far. Is there a meatless list?
Hi Michael, we don't have any plant-based options at this time, but I'm glad to hear that you're enjoying our meals so far. Thank you for rating us!
The meals are super good! They are fresh and very tasty. Ship quickly and secure!
Freshly has helped me lose 15 pounds. The meals have helped me with portion control.
Had a shipping issue and received a different order. Ken handled it quickly and kindly.
Hello Chad, thank you so much for an amazing review! I'm really glad how Ken did an excellent job of quickly solving your issue! I hope you continue to enjoy Freshly!
Easy to follow app set up. We set up and ordered meals with no problem.
Hi Terri, thanks for sharing this with us! I'm pleased to hear that our app was very user-friendly!
Customer Service was easy to work with and easy to get the exact information needed.
Hi Emily, thanks for this heartwarming feedback! Your thoughts will surely be shared with our team! Thank you for spending some of your time writing us a review!
We just got our 1st order of Freshly. And I must say I was impressed.
Here is a breakdown of how it works:
They start at 6 meals for $69. They also have options for 9,12 or 21 meals.
You can choose your delivery day. Thursday, Friday or Saturday. You don't have to be home. Everything will stay cold in the box until you get home but you would not want to leave it out overnight.
They have 18 lunch / dinners to choose from and 9 breakfast options. Every couple of weeks they switch out 1 or 2 of the meals with a new one. You can customize your plan so you won't get things your don't want or can't eat and it will tell you if a meal has it in it. Example my husband can't eat pork. So I check the pork button and all the meals with pork have a flag that says contains food you avoid. So that makes it really easy.
Their website makes it Very easy to skip weeks, suspended your account or cancel your subscription.
Everything comes precooked in individual containers. The box the meals are shipped in is insulated and has icepacks to keep everything fresh and safe. Everything is fresh and Nothing is frozen. It only takes 2 minutes to heat up in the microwave. Perfect for busy week days. All meals are gluten free, All natural and no refined sugars.
After you pick your meals for the 1st week it will auto fill the same meals for the next week. But you are able to go in and change the meals to whatever you want, or skip weeks too.
All the meals are around 500 calories or less. So these are not large meals. They are proportioned property with how we should eat. I felt completely satisfied after eating.
Food has tasted great, my hubby can be a picky eater, and he has liked what we have ate so far with no complaints.
Customer service is fantastic too. My order they gave me turkey brest meal, but I ordered a three bean chili - which was not s huge deal but I wanted to let them know. I contacted freshly. They apologized and credited me 1 meal for my next order. So I was happy with that.
I am very happy freshly and will continue to order. I think the value is there and it's a great time savor. I added a couple of pictures of one of my meals before heating it in the microwave so you can see what it looks like when you get in your meals.
To get a free box of Freshly use coupon link below (you will only pay $10 for shipping and get 6 meals)
http://refer.freshly.com/s/wiybf
Overview
Freshly has a rating of 3.8 stars from 7,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 179th among Food Delivery sites.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- Tempe, AZ, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Woo-hoo! Thank you so much for this 5-star review, Mared!