FreshlyReviews 7,509

I've been very pleased with Freshly so far! There have only been a couple of selections that I haven't liked, but for no reason other than they contained spices that I'm not fond of. The meals come at a predictable time every week. Portions are ample. Meals are delicious. Price is reasonable. Packaging is excellent! The only problem I might have is that the 'use by' dates fall a couple days short of the next shipment. However, even though they discourage it, I've not had any problems with freezing the meals to have at a later date.

I think the food you guys make is incredible. Absolutely love the meals and they always taste great. My only gripe about it is that the meals aren't the most filling. After I get home from a long day of work, I love looking forward to a delicious meal to scarf down. Unfortunately, I'm just about always hungry for more and always consider making more food!

Love the brand and what they stand for, just wish there was a bit more weight to each dish.

We are very busy, but still like to eat well. We tried other meal delivery services that we loved, but realized how much time the meals took to prepare and then clean up after. Freshly solves both those issues. And I have to admit that I was a little leery about microwave meals, fearing they would be mush. I don't know how they do it, but the meals are certainly not mush. They come out like a fresh-cooked meal. Even the veggies are perfectly done!

A good mix of tasty food options. It is great that you can filter by allergies or foods you are avoiding. Although, the list of options dwindles to just a few if you are avoiding dairy or starches like rice, potatos, etc.

It is a little frustrating that if you want to change your delivery settings (e.g. Number of meals per week or day of delivery) it takes 3 weeks to be in effect. This makes no sense since you can skip weeks... if I can skip a week and have it be effective for next weeks order, I should be able to change my delivery settings, too, for next weeks order.

Similarly, if you want to cancel the subscription, you cannot just click a button, you have to email, instant message or call the company. If we can subscribe with the click of a button on an app, we should be able to unsubscribe the same way.

Overall, it is a convenient service, though.

My first few deliveries were placed at my door, as they should be.

Then a delivery was left in the lobby of my building next to the open front door.

Assuming this was a one-time anomaly, I said nothing, but the next package was left in the lobby again.

I contacted Freshly and specifically told them that the package needed to be delivered to my door, and not left in the lobby where it could be taken by anyone.

Sure enough, the next week my food didnt show up. Freshly says it was delivered, which tells me Ontrac, the worst delivery service in the world, left it in the lobby again and it was stolen.

Its really too bad that I have to give Freshly such a low rating, since the food was all great, but theyre the ones who chose to use an incompetent and lazy delivery service.