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Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer Reviews Summary
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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As a client did not pay me and did not respond to the messages of the Freelancer Staff, Criselda of the Support Team now told me, that she will take respective actions on the clients account. Of course, this does not help me in my issue with my client, but I am glad, that Freelancer takes care of people, who do not fulfill their responsibilities.
It was easy and clear to communicate with Magenta S.
I had a great experience with the support representative. They were very helpful, patient, and responsive throughout our interaction. Thank you for the excellent support!
I had a pleasant and productive conversation with Criselda, who helped resolve my issue with payment and transaction history. Her assistance was efficient, and I appreciate the support provided.
Magenta S. Did a great job and solved my problem quickly.
I had call with Russell V., which was an amazing experience to talk. Everything was conveyed and explained it very well. The process was very clear and straight forward.
Thank you
Kind and friendly interview with Jonny, he answered all my questions and reposted the important points to me.
I have had a great experience chatting with Jonny, He is very professional and ethical. Best member of the staff
Jonny was very helpful and answered my questions regarding my participation in the rising star program. Thank you for all of this.
I'm a senior AI engineer with over 6 years of experience in the field, and I've been freelancing for more than 4 years. My main strengths lie in Generative AI, particularly in creating visual content (like with Stable Diffusion) and developing language models (such as LLMs). I also have a strong Computer Vision and Natural Language Processing (NLP) background. I'm excited about the opportunity to share knowledge, and learn from you guys,
Highly professional and very solid set of guidelines that are perfect to follow and keep the laymen away from the battle ground. Skilled professionals and trust worthy clients should be the ones to work with. Freelancer makes sure of that and helps us in the long run to access the best and deliver most high quality work.
Very helpful and straight to the point, didn't waste a single second
I needed help with a file removal/search result takedown request. Xavier B took the time to look into the issue for me and was very helpful.
Jayce L. Was of great help. He took time to understand the issue and then requested for my tax statement from the relevant team. He assured me to send me the statement within 1 business day. Thanks again for the help.
I have been working here for a long time. I follow the rules and regulations. The best part is that any issues are resolved promptly. In my opinion, It's one of the best platforms.
Criselda helped me figure out how to pay for a negative balance incurred on my account. This was due to a subscription for membership I forgot about.
Tonight, I had an excellent experience chatting with Nicola, who addressed all my concerns regarding the status of one of my projects. The interaction was highly professional, and by the end of our conversation, I had a clear understanding of my project's status. I would like to extend my gratitude to the entire support team, with special thanks to Nicola for her exceptional assistance."
I'm designer with 10 years experience. It was very hard for me to find a job. All jobs that interest me get over 50 proposals from better rated designers with low price, which means 0 chance for me to get the job. I also need to write a long paragraph with over 100 words to place a bid, I know it is important for customer to read it, but I'm not good at writing a long paragraph about my self.
I cannot afford to spend a long time on it. Since I already have a full time job. I wanted to use this platform to get a job quickly for weekends, so I tried the free month trial, but it takes too much time, and 0 chance to get job, because there are so many designers and few jobs.
Other than that the positif point is that the platform is easy to use.The search commande is very helpful to find a suitable job.
I also enjoyed the customer service, the lady was very nice to me and very understanding, she helped me get refunded because I didn't give my consent to upgrade membership plus After the free trial.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members