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FreelancerReviews 19,671

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,143
value
995
shipping
673
returns
760
quality
1,000
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Egypt
1 review
0 helpful votes
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Good
September 17, 2024

It's so clear and the interviewer asked a specific questions, it's good and easy.

Date of experience: September 7, 2024
India
1 review
0 helpful votes
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Great Job and Positive attitude
September 16, 2024

It's a great help and support. They clarified my doubts properly and I got useful information

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Freelance Verification
September 16, 2024

I have good experience in getting verified. It is nice that the platform offers benefits to verified freelancers to help them succeed.

Date of experience: September 6, 2024
Colombia
1 review
0 helpful votes
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Excellente service
September 16, 2024

The person who assisted me was very kind and confident (Danette O.). They managed to resolve all my doubts and fix the issue."

Date of experience: September 6, 2024
Pakistan
1 review
0 helpful votes
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Very Thankful
September 16, 2024

My issue has been resolved I am very Thankful to you

Date of experience: September 6, 2024
Argentina
1 review
0 helpful votes
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Video verification.
September 16, 2024

Video verification, I only record audio, and I wanted to know if everything was correct for the withdrawal of my funds, since I already have active 2-step verification. Criselda helped me and resolved my doubts.

Date of experience: September 6, 2024
Tunisia
1 review
0 helpful votes
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Helpful support
September 16, 2024

Great and Helpful Support.
I just want to give a big thank you to Criselda for helping me out so quickly.

Date of experience: September 6, 2024
Indonesia
1 review
0 helpful votes
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Solution Fixed
September 16, 2024

My question is clearly answered with a good attitude and guide me to the best steps as possible.

Date of experience: September 6, 2024
India
1 review
0 helpful votes
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Instant help - Done
September 15, 2024

Really good support, really good support, really good support, really good support

Date of experience: September 5, 2024
Brazil
1 review
0 helpful votes
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Helpful
September 15, 2024

He was fast, helpful, and did solve my issue, i would love him as my support again

Date of experience: September 5, 2024
Georgia
1 review
0 helpful votes
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Report possible phishing scam
September 15, 2024

I was reporting a possible phishing scam. The representative that helped me was, Danette O. And they were AWESOME! They were very kind, professional, understanding, and knowledgeable.

Date of experience: September 5, 2024
Pakistan
1 review
0 helpful votes
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Clear precise and efficient
September 15, 2024

Darra was a great help for troubleshooting some issues i had with my account verifications and was polite and to the point which is everything i need when getting support!

Date of experience: September 5, 2024
AE
1 review
0 helpful votes
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Very smooth experience
September 15, 2024

I couldnt find information all over the internet but the chat rep was able to give me relevant info and resolve my issue

Date of experience: September 5, 2024
Indonesia
1 review
0 helpful votes
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Freelancer.com is one of the best websites for freelancer. Its interface is really easy to understand, and also it's really easy to manage the project on this website, beacuse there is some tab that really help to manage it. Also i can choose the project based on my knowledge and interest.

Date of experience: September 5, 2024
Egypt
1 review
0 helpful votes
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Perfect
September 15, 2024

The agent is perfect and respectable, my problem was fixed under five minutes, thanks to freelancer.com and to the agent magenta

Date of experience: September 5, 2024
Pakistan
1 review
0 helpful votes
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Great Platform for Professionals
September 14, 2024

As a Freelancer.com user, we've been extremely impressed with the platform's features and the support we've received. Earning the verified badge highlights the professionalism and quality of our services and has been a valuable enhancement to our profile.

Date of experience: September 4, 2024
Bangladesh
1 review
0 helpful votes
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Awesome Live Chat Support
September 14, 2024

So today I chat with one of the member of freelancer.com for help. Her name is Magenta S., and she was really helpfull and responsive.

Date of experience: September 4, 2024
Peru
1 review
0 helpful votes
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Fast and cordial.
September 13, 2024

Darra was very kind and supportive, hope what she said will be accomplished (concerning a fund withdraw).

Date of experience: September 3, 2024
GB
1 review
0 helpful votes
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Smart interviewer
September 13, 2024

Initially I was nervous about 'how my interview would go' but she is really smart. She asked me questions about my credibility, my skills and also about my ability to deal with client. I she was supportive towards me.

Thank you

Date of experience: September 3, 2024
India
1 review
0 helpful votes
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Withdraw problem
September 13, 2024

Good I want quick Magenta S. Help me my problem was regarding withdraw money

Date of experience: September 3, 2024