Overview
Freelancer has a rating of 4.7 stars from 19,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.
I am really happy about your kind assistance. It was a time-saving conversation just because of agent understood my point based on my provided information.
Jonny helped me join PFP, it was a very pleasant experience and I look forward to our further growth and cooperation. Thank you!
Support me and clear my doubts.
Also let me know how to upgrade plan etc.Thanks
Resolved my issue and very humble person thank you
I waited for too long to be cancelled. I badly need the money right now since i am sick
Response was concise and on time. Kudos to the team for the live chat, it's a rare thing on other freelancing platforms.
He was very responsive, good communicator of information, very patient, a good person and very helpful.
I had an inconvenience with my (Trial) membership plus because i couldn't cancel it before, so i ask for a refund in the Freelancer Support and thanks to Jhay R., I could solve my problem quick and easy.
I was having some difficulties and questions but Judith J on the customer services department has helped me resolve the problems quickly in a friendly manner. Honestly, I wish somebody from her dept would award her with a cake for the great service she is doing (/-)/
Previously, I have repeatedly paid for membership on the site, while when it came to withdrawing the earned funds, they demanded to pass verification, which I cannot pass because my documents are not in English. The site administration is too lazy to use google translator apparently. I highly do not recommend this project, moreover, I have previously heard negative reviews that people have problems with withdrawing funds, and the number of posted projects in the form of spam is quite a large number.
At the same time, he previously successfully passed verification personally in his native language in such companies as Microsoft, Google, UpWork. Therefore, there is clearly something wrong with this service, and they still associate themselves as a long-distance platform.
Blatant thugs in an online age. I can't believe they can even exist like that? I mean outright rip offs. I got a fake client and he asked me to do a trial job. He forced me to do more work without payment otherwise he will cancel the project.
I cam to know that Freelancer but a transaction on my card that I added to receive payments. They post jobs, charge introduction money wow- for $2 job they charge minimum $6? Are they even real- and the owner of the site acts as visionary. When he is nothing but a cheap low life thug with no ethics even to cheat with respect.
I have account on freelancer.com. I had completed some projects successfully there. But now I understand that they are not considering employee members.
In my case, they just took back the whole amount after the 2 weeks from the successful completion of the project. When I contacted customer support, they said that it was due to problem with employers payment.
If you are an employer, you can choose freelancer.com to cheat employees. It is a good choice for you.
If you are an employee, think twice before moving forward. Or, deliver products only after the fund-transfer from freelancer.com
Hi there New, Marcus of Freelancer.com here. Please send me an email with your username at marcusc@freelancer.com so I can investigate what has happened to your payments. Let me see what I can do for you to rectify this issue. I will be waiting for your email. Thank you.
I appeared twice, on 2nd and again on 9th May, 2024 in interview with Mr Russel V regarding my verified Freelancer Card. He was very co-operative and gave me some tips which will help me to grow better in this platform. Overall the experience was very good.
Freelancer is asking for: 1) Government Issued Identification 2) Proof of Residential Address 3) Verification Code Confirmation - Provide a photo of you holding the verification code displayed below in one hand and your ID clearly visible in your other hand.
I have already concluded a 8 month project where the worker and Freelancer received money. Now to do another project they are asking for this info... super sketchy. I don't want to give them all my personal info. Looks like back to Fiverr.com it is!
Bye-bye Freelancer!
Sean R. From the freelancer.com support team was very quick to respond to my issue and it was revolved without delay. It's a pleasure getting help from their team no matter what the problem is, I hope they keep up this excellent customer service.
Do not deposit or wire funds with Freelancer. When projects are undelivered they do not care and do not respond to feedback. When you try to withdraw your remaining funds that is left unused (because project needs to be forfeited), they will find ways to stop you from withdrawing your money. They will wait for weeks before asking you for obsolete details such as a bank statement from a few years ago even though you have proof of other or more recent deposits wired using same account. They simply have no intention of paying your money back. It's a scam.
Thanks for offering upgraded membership plan with same pricing.
It is great experience, quick response. Thanks again.
Darra was very kind and supportive, hope what she said will be accomplished (concerning a fund withdraw).
Freelancer straight away assisted when I found that the chosen book cover was plagarised from another author. They went out of their way to remove the winner and extend the competition so we could get what we needed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Atif. Please know that we are not affiliated with your employer as we serve as an online platform so that freelancers and employers could meet and negotiate about their tasks. We expect that users will be cautious in accepting projects. In line with this, I would still like to discuss this matter with you amicably. If you have time, kindly email me at savannahg@freelancer.com. Thank you and I will be waiting for your email.