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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Tunisia
1 review
0 helpful votes
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Wire transfer problem
January 22, 2019

Josie G. Was really helpful and got me fixed a wire transfer issue! Thank him and thank freelancer.com too.

Date of experience: January 21, 2019
Argentina
1 review
0 helpful votes
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Very good
August 4, 2017

She addressed all of my concerns. She could resolved my problem. I'm grateful for her help. Thanks a lot

Date of experience: August 3, 2017
Hong Kong
1 review
0 helpful votes
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Help with extending contest
August 11, 2017

Antoinette B. Was helpful not only in explaining what i needed to do in order to extend my contest but also sent me to the links to hire my designer.

Date of experience: August 9, 2017
Texas
1 review
0 helpful votes
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Issue about an awarded project
August 11, 2017

Very helpful and informative. Assisted all that I needed and was really nice. Glad I had a good conversation.

Date of experience: August 9, 2017
Bangladesh
1 review
0 helpful votes
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Thanks Byron C.!
September 12, 2018

Support staff Byron C. Helped me with an issue that I was having, Freelancer support always amuses me. :)

Date of experience: September 12, 2018
Indonesia
1 review
0 helpful votes
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Brenda A's assistance on the live chat feature
March 26, 2018

She helped me figuring out about the payment methods. An employer asked me to create an account on Neteller.

Date of experience: March 25, 2018
India
1 review
0 helpful votes
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Great quality support
December 12, 2022

It was a pleasure to communicate and person in support is very very polite, calm and helpful, understand situation.

Date of experience: December 12, 2022
India
1 review
0 helpful votes
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Excellent support
August 17, 2017

I have got excellent support form support team. They resolved my issue with in minutes. Thanks for your support.

Date of experience: August 17, 2017
Nigeria
1 review
0 helpful votes
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Wonderful assistance
August 10, 2019

Wonderful Assistance with my Express withdrawal challenge. I was completely
Satisfied with the response and understanding of my problem.

Date of experience: August 9, 2019
Nigeria
1 review
0 helpful votes
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Nice experience from their support
July 29, 2022

My complaints were appropriately addressed, and if not addressed, they would relay to the necessary team to address them.

Date of experience: July 29, 2022
India
1 review
0 helpful votes
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Really Supportive very good experience
February 14, 2018

During whole chat your support have been very much active I really

Appreciate your humble support & reinstated service.

Date of experience: February 14, 2018
Florida
1 review
0 helpful votes
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Help with withdrawing funds
August 25, 2017

Customer Service Rep was very professional and helped with the matter at hand. Was a pleasure to deal with.

Date of experience: August 25, 2017
Bangladesh
1 review
1 helpful vote
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Very Helpfull
February 5, 2019

He was Very Helpful to me. He keeps calm & Answered my all questions.
Very supportive guy. Best Support

Date of experience: February 4, 2019
Florida
1 review
0 helpful votes
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Great Job
August 23, 2017

She refunded my account which i was grateful for. Very polite and courteous and handled very well. Great service.

Date of experience: August 23, 2017
India
1 review
0 helpful votes
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It was very responsive and easy smooth conversation experience ever. Thanks, Antoinette B. It was nice talking to you.

Date of experience: August 15, 2017
Canada
1 review
0 helpful votes
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Great and fast!
August 21, 2017

Project was awarded very smoothly in minutes. Helped out very much since this was my first experience on Freelance

Date of experience: August 20, 2017
India
1 review
0 helpful votes
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Clear and useful advice
July 25, 2021

Happy to listen to all the opportunities for verified freelancers. Will take a look when I get the money.

Date of experience: July 25, 2021
Pakistan
1 review
8 helpful votes
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They deducted money without my permission. The support team is not answering. Very bad experience... They are not reliable...

Date of experience: December 28, 2015
Jielyn L. Freelancer Rep
over a year old

Hi, Muhammad. Lara here from Freelancer.com. Would really love to check your account, but, you did not indicate your username. You need not worry, as we do not reduce user's balance and we do not intervene in any way with their transactions. Feel free to send an email at larao@freelancer.com and me and my team will look into this right away. Thank you and take care.

India
1 review
0 helpful votes
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Thanks Alva I. To settle the fees.
August 28, 2017

I am very thankful for this. You are great. You motivate me to work on this platform, I lost all hope when i talk on live chat. Thanks a lot.

Date of experience: August 28, 2017
Myanmar
1 review
0 helpful votes
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Handled my contest cancellation
May 17, 2018

It was easy to explain to him & fast reply. He handled it fast n simple. This is my third try to post projects so I'm still learning about it.

Date of experience: May 16, 2018