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Freelancer

Overview

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,118
value
972
shipping
661
returns
747
quality
979
This company responds to reviews on average within 2 days
How would you rate Freelancer?
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Pakistan
1 review
0 helpful votes
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Feedback for support team member "Jonny"
March 6, 2025

It was a great experience for guidance to rejoin the preferred freelancer badge.

Date of experience: February 24, 2025
Egypt
1 review
0 helpful votes
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It was a good experience and he was able to solve the problem professionally.

Date of experience: February 23, 2025
Egypt
1 review
0 helpful votes
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Negative balance removal
March 5, 2025

Xavier B. Was helpful and helped me to solve the issue

Date of experience: February 23, 2025
Illinois
1 review
0 helpful votes
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Verified by Russel V
March 7, 2025

Great experience overall. Polite and professional. Thank you!

Date of experience: February 25, 2025
Spain
1 review
0 helpful votes
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Very good help to the point
March 7, 2025

Magenta S. Helped me and solved the issue in a easy way...! Very good experience!

Date of experience: February 25, 2025
India
1 review
0 helpful votes
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Thank You so much for the quick support it was very helpful.

Date of experience: February 27, 2025
GB
1 review
0 helpful votes
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Verification process
March 9, 2025

It was really straightforward and a great experience

Date of experience: February 27, 2025
Pakistan
1 review
0 helpful votes
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Criselda help me out
March 8, 2025

I'm happy with the guideline and fixed my issue
Thanks

Date of experience: February 26, 2025
Australia
1 review
0 helpful votes
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Help from Olivia
March 8, 2025

Olivia was very helpful and quick at resolving my issue.

Date of experience: February 26, 2025
India
1 review
0 helpful votes
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Great suport team
March 13, 2025

I needed help with my account which was resolved quickly

Date of experience: March 3, 2025
Greece
1 review
0 helpful votes
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Very helpful!
March 12, 2025

Angie was very helpful and resolved my problem really fast!

Date of experience: March 2, 2025
Viet Nam
1 review
0 helpful votes
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Thank you Olivia
March 14, 2025

Thanks Olivia for resolving my concerns quickly and efficiently.

Date of experience: March 4, 2025
Jersey
1 review
0 helpful votes
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Simple and Easy
March 14, 2025

Verification process was smooth and straight forward.

Date of experience: March 4, 2025
Argentina
1 review
0 helpful votes
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Meet verified freelancer
February 22, 2025

I appreciate Russell V. willingness to participate in the interview.

Date of experience: February 12, 2025
Pakistan
1 review
0 helpful votes
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Help in setting my debit card authenticated
February 21, 2025

It was really helpful and kind support. I enjoyed getting help from the helpline.

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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Difficult Issue
December 27, 2024

Dannette O paid attention and followed through with getting a resolution to what I expect was a difficult issue at her end. Thank you

Date of experience: December 17, 2024
Nigeria
1 review
0 helpful votes
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Swift and understanding
February 19, 2025

Thanks for swift support and was calm while suggesting solutions.

Date of experience: February 9, 2025
Indonesia
1 review
0 helpful votes
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Two task in once
December 27, 2024

I generally talk to help support and this is the quickest way to talk yet solve the problem.
Thank you

Date of experience: December 17, 2024
Brazil
1 review
0 helpful votes
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Resolved my concern
February 18, 2025

Thank you for providing me with this support
Everything excellent

Date of experience: February 8, 2025
Virginia
1 review
0 helpful votes
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Xavier B support excellent
February 18, 2025

He is trying to solve the problem in a good manner.

Date of experience: February 8, 2025