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Freelancer

Overview

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,119
value
973
shipping
661
returns
748
quality
980
This company responds to reviews on average within 2 days
How would you rate Freelancer?
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GB
1 review
0 helpful votes
Follow Khemaies A.
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Margaux was brilliant!
April 9, 2025

Gave his maximum to resolve my issue and understood it!

Date of experience: March 30, 2025
India
1 review
0 helpful votes
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Support for my recent project
April 11, 2025

She is supportive and helpful 🙂. I'm always satisfied with her.

Date of experience: April 1, 2025
Pakistan
1 review
0 helpful votes
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Preffered Badge
April 8, 2025

Awesome experience with the valuable support agent

Date of experience: March 29, 2025
Viet Nam
1 review
0 helpful votes
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All good
April 3, 2025

All good here thank you for your support it was helpful

Date of experience: March 24, 2025
Viet Nam
1 review
0 helpful votes
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Great support!
April 3, 2025

Olivia replied quickly, understand my concerns and support correctly.

Date of experience: March 24, 2025
Australia
1 review
0 helpful votes
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Request for the refund
April 8, 2025

Your staff is very helpful and excellence in solving my request. 5 stars

Date of experience: March 29, 2025
Maryland
1 review
0 helpful votes
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Russell V. Review
April 4, 2025

The interview was conducted in a welcoming, professional manner.

Date of experience: March 25, 2025
GB
1 review
0 helpful votes
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Helpful
February 23, 2025

I received quick and helpful support from Xavier B.

Date of experience: February 13, 2025
Brazil
1 review
0 helpful votes
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Great attendant
April 9, 2025

Outstanding experience that left me feeling valued and satisfied.

Date of experience: March 30, 2025
Pakistan
1 review
0 helpful votes
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Really cooperative assistance
April 4, 2025

The Representative was really patient and helpful.

Date of experience: March 25, 2025
Peru
1 review
0 helpful votes
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Help verifying debit card
February 25, 2025

They helped me efficiently to verify my card, the treatment was good and cordial.

Date of experience: February 15, 2025
Pakistan
1 review
0 helpful votes
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Best support Nicola R
February 25, 2025

Nicola R was really good in assistance. He reviewed all the details and assist me properly.

Date of experience: February 15, 2025
India
1 review
0 helpful votes
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Payment dispute resolve
April 4, 2025

Quick response and good communication. Helped me till the end.

Date of experience: March 25, 2025
France
1 review
0 helpful votes
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Fast & efficient
February 25, 2025

Nicola was prompt to answer and offered me the appropriate solution.
Perfect.

Date of experience: February 15, 2025
Pakistan
1 review
0 helpful votes
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Great support
February 24, 2025

It was great customer support very prompt and helpful

Date of experience: February 14, 2025
India
1 review
0 helpful votes
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Bank deposit without reference id
March 1, 2025

Nice to deal with this man. Thank you for kind support..

Date of experience: February 19, 2025
Pakistan
1 review
0 helpful votes
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Awsome Support by Magenta
February 27, 2025

Magenta is a great support agent, very cooperative

Date of experience: February 17, 2025
Pakistan
1 review
0 helpful votes
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Preferred Freelancing Programe
February 28, 2025

It was a great experience having discussed my preferred freelancing program with them. Thankyou

Date of experience: February 18, 2025
Morocco
1 review
0 helpful votes
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Verificatin Support
February 28, 2025

Nicola R. Has been of great help, solved the issue in no time.

Date of experience: February 18, 2025
Cameroon
1 review
0 helpful votes
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Security
March 2, 2025

Very good assistance, clearly details for m'y questions, I was satisfied

Date of experience: February 20, 2025