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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,021 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,103
value
960
shipping
657
returns
743
quality
967
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Kenya
1 review
0 helpful votes
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GREAT HELP
September 15, 2023

Prompt advice given and appropriate action.i got a work file that turned out it was a scammer.

Date of experience: September 15, 2023
India
1 review
0 helpful votes
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Russell V. Profile Verification
September 5, 2023

Russell V. was really nice and helped me with the Profile Verification. Really thank her for this!

Date of experience: September 5, 2023
India
1 review
0 helpful votes
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Good service
February 29, 2024

I was charged accidentally and the support was swift in restoring my account back to normal

Date of experience: February 29, 2024
Canada
1 review
0 helpful votes
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Very helpful
February 10, 2023

Maine was a great help. Walked me through the necessary steps and helped me achieve needed results.

Date of experience: February 10, 2023
Bangladesh
1 review
0 helpful votes
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Supportive community.
June 27, 2022

I got all the relevant solutions of my problems. I am very much happy with this chat.

Date of experience: June 27, 2022
Egypt
1 review
0 helpful votes
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Thank you
July 7, 2023

Dealing with your support is very easy and very respectful. What I wanted was done, thank you

Date of experience: July 7, 2023
Brazil
1 review
0 helpful votes
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Nice!
July 8, 2021

I had a doubt about the payment, I was very well attended with speed and politeness. Thanks.

Date of experience: July 8, 2021
Pakistan
1 review
0 helpful votes
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Jessica B. Response on time
October 30, 2019

It was a good experience to talk to Jessica B. And she is helping with my problem.

Date of experience: October 29, 2019
Mexico
1 review
0 helpful votes
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Great and fast help
August 20, 2023

I had a small issue and Macy M. Solved it in seconds, always with a great attitude

Date of experience: August 20, 2023
South Africa
1 review
0 helpful votes
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Financial Issue
October 30, 2019

Support helped me to understand and give advice on how to avoid this situation again. Thank you

Date of experience: October 30, 2019
Bangladesh
1 review
0 helpful votes
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Corporate Membership.
February 8, 2020

The staff helped me a lot. Their language is very easy to understand. Many thanks to Freelancer.com

Date of experience: February 8, 2020
Pakistan
1 review
0 helpful votes
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Freelancer.com Support Survey (Josie G.)
March 10, 2021

It was really good experience, and Josie G. Was so quick in resolving the issue for me

Date of experience: March 10, 2021
India
1 review
0 helpful votes
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Short and sweet!
April 11, 2022

Nice, cordial and quick meeting. I was asked simple questions and within 10 min. Got my badge.

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Awesome customer service
August 19, 2022

Byron was so nice and helpful with resolving my issues regardless of the situation. Thanks so much!

Date of experience: August 19, 2022
Canada
1 review
0 helpful votes
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Suspend email
March 18, 2022

Very good
Very helpful
I sent lots of email for every step, but they help me kindly

Date of experience: March 18, 2022
Sweden
1 review
0 helpful votes
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Great help
February 10, 2022

They took a bit to answer, but the freelancer team helped me in the way I hoped.

Date of experience: February 10, 2022
Spain
1 review
0 helpful votes
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Smooth, fast and kind verification process
June 23, 2022

Chelsea has done great. She helped me because I was in a hurry, I really appreciate it.

Date of experience: June 23, 2022
India
1 review
0 helpful votes
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Good Support
March 23, 2021

Fast and Quality support. Sabrina did very well and supportive in all the things which i needed.

Date of experience: March 23, 2021
India
1 review
0 helpful votes
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Replenish used bids for monthly limit
November 28, 2018

My Query "am purchased Replenish 100 bit per month via my credit shop '100 Bids Pack' but not Reflect"
Explain Clearly
Well Support Team

Date of experience: November 26, 2018
Egypt
1 review
0 helpful votes
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Great
November 17, 2022

I have 11 years of software development experience and 7 years of them working as a web developer for several companies in Egypt,UK, USA

Date of experience: November 17, 2022