business logo of FragranceX

FragranceXReviews 6,521

4.6

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
544
value
2,538
shipping
2,547
quality
5,961
This company does not typically respond to reviews

Instant Feedback

109,399 reviews
Illinois
1 review
0 helpful votes
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Keep 'em coming
October 18, 2021
Updated review

Reliable, quick deliveries. Good prices and great scents.

Date of experience: October 18, 2021

Took me a while to find the code for discount
September 8, 2021
Previous review

Took me a while to find the code for discount

Date of experience: September 8, 2021
Oregon
1 review
0 helpful votes
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Everything perfect!
October 17, 2021

Easy purchase if a fragrance that is becoming more and more difficult to find

Date of experience: October 17, 2021
Georgia
1 review
0 helpful votes
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Tennessee Lady
October 17, 2021

I love this cologne and it was fast and easy to order

Date of experience: October 17, 2021
Virginia
2 reviews
0 helpful votes
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More products than a Duty free store
October 17, 2021

I was amazed at the many choices you have, and often at a good price.
Thanks

Date of experience: October 17, 2021
GB
1 review
0 helpful votes
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Total shysters. DO NOT BUY From Them

Total shysters... I ordered perfume for my wife's birthday, waited close to a month for delivery and when it finally arrived it had tester written all over it! Fuming and disgusted. The bottle arrived without its box, is severely scratched and has been used! I paid full price for this.
When I complained they offered no help, no refund and zero compassion! Scum

Date of experience: October 16, 2021
Texas
4 reviews
0 helpful votes
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A Satisfied customer
October 15, 2021

Always an excellent experience, I order all the time love the prices.

Date of experience: October 15, 2021
Indiana
1 review
0 helpful votes
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Best fragrance site
October 15, 2021

Always ships fast! Arrives safely.
Great perfumes at great prices

Date of experience: October 15, 2021
Georgia
1 review
0 helpful votes
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The Best
October 14, 2021

Super quick shipping, easy website to follow & order from. Perfume was packaged securely. A good price for the product.

Date of experience: October 14, 2021
Florida
1 review
0 helpful votes
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Easy and fast service. Products are exactly as described.

Date of experience: October 14, 2021
Florida
1 review
0 helpful votes
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NOT HAPPY WITH THIS ONE
October 13, 2021
Updated review

Easy ordering. Did not like mail delivery. I had to search for my package

Date of experience: October 13, 2021

None
September 17, 2020
Previous review

None

Date of experience: September 17, 2020
Texas
1 review
0 helpful votes
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Unique scent
October 12, 2021

So easy to use and have what I am looking for. It is difficult to find this perfume.

Date of experience: October 12, 2021
Mississippi
1 review
0 helpful votes
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Great
October 11, 2021

Got exactly what I ordered and it came within just a few days

Date of experience: October 11, 2021
Florida
3 reviews
0 helpful votes
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100%
October 11, 2021
Updated review

Always good business, good prices, and no issues. They also have an account with afterpay so that you can split your payments up into four payments. I have had nothing but a good experience with them.

Date of experience: October 11, 2021

A++
September 17, 2021
Previous review

Fast, great price, and exactly what I ordered. Would definitely buy again.

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
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GREAT PURFUME IT WILL MAKE YOU HAPPY.
October 11, 2021

Well I was trying to order my purfume from Macy's, but they don't carry it. So that's what led me to this company. And I'm so glad it did. I love love love! The sizes and prices. I ordered and got my purfume in 3 days. And was so happy I ordered some more the next day. I hope you try this company. I love having big bottles of purfume on my night tables. I feel special with every spray.!

Date of experience: October 11, 2021
Texas
1 review
0 helpful votes
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Late delivery
October 10, 2021

I did get the 2-3 days delivery and got it after 5 days thats the only bad thing i experience but either way it was good my cologne came in safe not broken so it was worth the little wait definitely will recommend

Date of experience: October 10, 2021
District of Columbia
2 reviews
0 helpful votes
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A very satisfied customer.
October 10, 2021
Updated review

I was looking for a specific fragrance and it was so easy for me to just type in what I wanted and a list of fragrances and the artist that created it appeared, was so happy and satisfied.

Date of experience: October 10, 2021

I know what I want and I have no problem finding it
September 18, 2020
Previous review

I know what I want and I have no problem finding it.

Date of experience: September 18, 2020
California
1 review
0 helpful votes
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Beautiful fragrance
October 10, 2021

This is a beautiful white floral fragrance. They don't really make fragrances like these anymore. Perfect for spring or summer and it has really good longevity despite being a much softer scent.

Date of experience: October 10, 2021
Missouri
2 reviews
0 helpful votes
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Love this site! Best deals online Ever!. This is my One stop shop for all my fragrances.

Date of experience: October 9, 2021
California
3 reviews
0 helpful votes
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Love FragranceX.
October 8, 2021

Love the website. Easy to get around! I can find all the perfumes I wear in one place! The sales are so great too!

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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Excellent customer service
October 8, 2021

Unfortunately I had to return the product
Ordered a new one ~

Date of experience: October 8, 2021