From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Worst shipping ever. My package. Also the delivery guy was so unpatience and rude. He buzzed and when I told him that I'm coming to open the door he left immediatly without leaving my package.After 3 hours he came back he buzzed and without waiting for me to come and open the door he dropped my packaging behind the exterior door. This is my first and the last time I'm buying from this website.
I love exploring the site quite a bit to see lots of great things to look at
Very timely with my order without any issues. Will order from FragranceX again.
Easy to order once it was available. Quick turnaround and delivery.
Very easy and fast, and Ruth, ordering a shipping the product and meeting the delivery day ahead of schedule. It is amazing to see such a selection, especially of clothes that are getting harder and harder to find. I know that sent changes with age, but these are not old or leftover bottles.
NOT THE REAL PERFUME! WILL NEVER ORDER AGAIN! WATER IN A BOTTLE! WASTE OF MONEY! SPRAY ALL DAY AND NO SMELL! BUYERS BEWARE!
Great experience! Fast shipping if I needed to order more colognes it would definitely be from fragranceX they have great customer service.
Arrived sooner than expected.
Happy with my purchase.
Your system is wonderfull I will order always from your website thanks a lot from your SHIPPING and Delivery
I have a difficult time finding the original Ralph Lauren Blue for women cologne. FrangranceX has it in stock and offer it at a more reasonable price than the few other places that still carry this product.
Great service. Very fast and reliable. I recommend it
Every time I Shop from FragranceX I get my products in a timely manner, and it is exactly what I order!
Product got here quickly. Price could be a bit lower if possible in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! Thank you for taking the time to review our services. We value your feedback and apologize for any dissatisfaction you experienced.
Note that your order was successfully delivered to the address provided at checkout and a photo was provided as evidence, by the carrier. Due to this, we can confirm that the order was successfully delivered.
If you need further assistance, please reach out to our support team at support@FragranceX.com.