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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I got my order quickly and exactly as I ordered. My Mother and I were very happy!
Found the cologne I was looking for at a very good price. Free shipping is a plus. The order arrived before the expected delivery date.
It was amazing. Plain and simple. Good shipping time, good price and good product! Thanks
Llego la caja toda llena del liquido de la fragancia, vacio el pote y todo un desastre causando decepción y gran indignación ya, notifique esto por correo electrónico enviando la evidencia y solicitando me envien el perfume nuevo sin ningún costo lo más rápido posible, hable con varios empleados jose, joel pero el supervisor nada que contesta haciendo de esto una mayor decepción.
My transaction was smooth, delivery was one day early so I loved that. I will definitely be orderomg again!
Great online experience, I will buy again!
I couldn't believe I received my order the next day. The order was correct and delivery was quicker than anticipated. I'm very satisfied with how quickly and smoothly the entire process went.
Fast and fabulous service! Love my perfume Thank you
Excellent never had any problem in past always had good service and no problem
Excellent never had any problem in past
Good cologne, easy purchase. Second time buying from the website, I recommend.
Satisfied came on time order was correct, not my first time ordering from there
Always a great product. Shipping and handling are spot on. Very satisfied with transaction!
Good
If one must write enough characters to complete survey, you guys are getting $#*!ed over by the folks doing the survey
Always, always out of many fragrances
The ordering process is straightforward and site worked smoothly on a phone
The ordering process is straightforward and site worked smoothly on a phone
So happy I was contacted regarding the scent being back in stock. The checkout was quick and the coupon code was very easy to find.
Quick checkout & easy to find coupon code
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)
Answer: Hi Claire! It takes max 12 business days to deliver to the UK.