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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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So happy I was contacted regarding the scent being back in stock. The checkout was quick and the coupon code was very easy to find.
Quick checkout & easy to find coupon code
All the products I want and easy ordering process. Super fast shipping and good communication
Excitement because I pair this with the perfume I am wearing for the best experience! I smell so good!
Quick, easy and straight to the point. Got my fragrances and I'm satisfied.
I give it the HIGHEST RATING next to Heaven... Perfect (9.9). I'm all About Looking Good, Feeling Good, so you Gotta Smell Good. That's what's SO ATTRACTIVE about FragranceX.
I'm pleased, I had my beautiful perfume in just a couple days?! I'm so happy with this store and I definitely recommend everyone buy from Fragrance X, simply fabulous. Thank you! I will definitely shop with you again
Good reliable service, I got my products in a timely fashion and was very pleased. Thank you! You will have a good customer in me.
I have ordered from FragranceX before. Prices & service are always great,
I have ordered from FragranceX before. Prices & service are always great,
Fast packed well. Only thing not quiet the smell like I remember not strong enough. I would of given 5 stars.
It was great I found the cologne I was having trouble finding
Love it the price is great and this company is wonderful to deal with
First try at a new fragrance. Can't seem to find M7 anymore.
First try at a new fragrance. Can't seem to find M7 anymore.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)
Answer: Hi Claire! It takes max 12 business days to deliver to the UK.