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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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This was my first time shopping from Fragrance X and I must say I was very pleased! I received my order within a couple of days! Fast, easy and hood prices! Loved it! Thank you
I like shopping with Fragrance X. The products i've ordered since being affiliated have been spot on! Thank you So much
I like shopping with Fragrance X. The products i've ordered since being affiliated have been spot on! Thank you So much
I enjoy the convenience of purchasing great fragrances from this site!
Great product fast shipping. Highly recommend! Shipping was fast and price was very reasonable compared to department stores!
Ordering was easy. Product base note is alcohol that dries to a dry astringent cologne type scent. It's gingery, but not in a sweet way. I personally enjoy it but haven't received any compliments or complaints about the scent from anyone else, so far.
Easy and quick response as well as getting merchandise.
Simple easy great product and was not very expensive for good quality. I will highly recommend this to anyone looking wanting name brand product at bargain price. Can't beat this service. Only thing I would change is this survey forcing you to write 30 words here. That really pisses me off!
Product is amazing and delivered promptly! I was happy with how quickly it was delivered.
Excellent service. Very fast shipping. 100% authentic perfumes.
Great prices great service. Will buy again and again.
Excellent. Quick delivery. Quality fragrances. No complaints..
5 star company and quality original fragrance and perfect customer service
Great service, great pricing on all products as well as precise delivery date.
I've ordered a few fragrances from FragranceX and so far communication and product have been great.
I've ordered a few fragrances from FragranceX and so far communication and product have been great.
The store sent my perfume almost immediately and it arrived in tact.
Everything is good, good product, good prices. I like the perfume I bought, Burberry Night, excellent scent, and new to me.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)
Answer: Hi Claire! It takes max 12 business days to deliver to the UK.