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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything is good, good product, good prices. I like the perfume I bought, Burberry Night, excellent scent, and new to me.
Received my package after only a few short days of the online order. Many previous orders have been fully satisfactory.
Easy online order and past ordering experiences.
Thank you for making it so easy and inexpensive to buy my favorite fragrance.
Thank you for making it so easy and inexpensive to buy my favorite fragrance.
I appreciate your product descriptions, pricing, selection and customer reviews.
I appreciate your product descriptions, pricing, selection and customer reviews.
Fare prices, item bought today not able to find in store.
Far prices, item bought today not able to find in store.
Very easy, quick delivery, amazing prices with a discount!
Great product great price I love you guys! I will definitely shop again!
I had a good experience! I would like for the fragrance to linger longer. I love Euphoria..
Love it! Very easy to navigate. I also used afterpay which made it more convenient
Good variety of items. FragranceX always has a great description of each product
Good variety of items. FragranceX always has a great description of each product
I've ordered from FragranceX several times. The quality is excellent. The product is packaged for shipping really well and arrives quickly. I'm always thoroughly satisfied with my orders.
I've ordered from FragranceX several times. The quality is excellent. The product is packaged for shipping really well and arrives quickly. I'm always thoroughly satisfied with my orders.
I tried calling first, but I was on hold until I hung up.
I tried calling first, but I was on hold until I hung up.
Great prices and quality goods and dependable online services.
Very easy to place my order. Fast shipping. Will order again.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)
Answer: Hi Claire! It takes max 12 business days to deliver to the UK.