On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought 4 J Lo perfumes and they arrived safe and sound. They arrived on time and 3 out of 4 of the perfumes I liked. I recommend this site for buying perfumes.
I am very happy that I seen you'd advertising skid. I don't drive anymore and so I can get my favorite perfume and matching bath powder. L am a very happy I can order it now.
Ordered 2 items. Received 1. Called asap.
Were helpful.
Smooth transaction! Fast shipping with great communication! Will recommend to anyone
Ordered from you before never been disappointed with your product or time to deliver it. Very Happy Thanks
Easy to order and fast delivery. Such a great selection of perfumes.
It was so easy to find what I wanted. I love the perfume and thought for the price it must be a smaller bottle. I received it and it was the same I've bought at Dillard's for $40-$50.
Great products. Nice fragrance. Speedy shipment. Will order from you guys again.
I am as Teacher and my students compliment me every time i wear molecule 01. Yes, this the cologne i bought. I don't smell it on me sometimes, but my students do all the time.
Good so far, all orders i have received are to my satisfaction so far. Thanks!
It was easy AF! Thank you. I love fragrances, so as long as it gets to me in one piece, im ok. I don't agree with some prices. But I rather chill and wait for it.
Cotton candy fragrance smells like chemicals, I won't be using it. Very dissatisfied!
Cotton candy fragrance smells like chemicals, I won't be using it. Very dissatisfied!
I've been ordering through fragrance x for a few years now. Never disappointed.
I am satisfied with my fragrances, thank you so Much
Thought the bottles would be larger like the first time I ordered... they were 3 oz..
It was easy to order the Fragrance and it was nice
Fast shipping and product arrived in good condition. I am very satisfied with my order
Large selection of fragrances. Very competitive prices when compared to other well known and trusted online fragrance sites.
The FragranceX site is so easy to use. They seem to always have what I need in stock. I love that I can review my last orders and with a few clicks reorder the same thing. Delivery is always prompt, and the packaging is rightsized.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Cancel my card details please. Remove 1 order. It went through twice