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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,072 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
465
value
309
shipping
310
returns
121
quality
303
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Ohio
1 review
0 helpful votes
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Club de Nuit Iconic
February 10, 2024

FragranceBuy did a great job in customer service! The fragrance is great! Smells very similar to BDC and if you don't know what BDC smells like, well buy this. Last about 6-8 on me which is enough for my preference

Date of experience: February 10, 2024
Texas
1 review
0 helpful votes
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Fast Shipping, Product as described
October 14, 2023

The shipping and handling speed was excellent, and the fragrances came in tact, with good packing materials to avoid any damages. The fragrances spelled nice, but that is ultimately up to the manufacturer of the cologne, which fragrance buy is not as far as I know.

Date of experience: October 14, 2023
Canada
2 reviews
0 helpful votes
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Love Vera Wang
October 24, 2023

After years of wearing the same perfume, decided to go with Vera Wang and I'm glad I did! Love the scent, it's not too drastic but it's subtle and that's usually what I like wearing in a perfume. Shipping was fast and the price was amazing!

Date of experience: October 24, 2023
Texas
1 review
0 helpful votes
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Arrived before scheduled delivery.
May 5, 2023

Great products and arrival time was great. I loved all the new colognes I recorded from here. The sections were quite a lot to choose from. Sounds up getting some middle eastern fragrances which I was wanting to try it and they arrived safe and sound.

Date of experience: May 5, 2023
Maryland
1 review
0 helpful votes
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Best prices
July 28, 2024

I have no complaints what's so ever. Nobody around can match Fragrancebuy.ca prices. If they can beat prices, it may be to good to be true.

Date of experience: July 18, 2024
Canada
1 review
0 helpful votes
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Fragrance Buy is great.
January 25, 2023

I've ordered several times from FragranceBuy.ca and the service is great. It's an A+ from me.
Only authentic fragrances, shipping is always fast, and the items are always well packaged (i.e., good protection).
I've also ordered some more expensive "niche" fragrances from FB, which made me a little nervous at first because of the high price of some if these items, but in the end, I'm very satisfied: you always get authentic items with FB!

Date of experience: January 25, 2023
Virginia
1 review
0 helpful votes
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Best online fragrance store
November 4, 2023

Been shopping for fragrances almost exclusively at fragrancebuy for about a year now. The prices are almost always the lowest and the fragrances are always 100 percent authentic. Packaging is done with care, so much so that've never received a damaged product. Shipping time is usually standard and sometimes earlier than expected. My shopping experience continues to meet expectations and I'll continue to shop at fragrancebuy for a long time to come. Oh! Totally love the rewards program! Excellent perks!

Date of experience: November 4, 2023
Canada
1 review
0 helpful votes
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Fantastic experience!
December 27, 2022

I discovered FragranceBuy when I started getting into fragrance and they have been awesome. The only issue I have ever had was a leaky nozzle that they quickly offered credit for (response time was fast too).

I always try to order from FragranceBuy. My order always comes in a timely manner and packaged securely. No complaints :)

Date of experience: December 27, 2022
Georgia
1 review
0 helpful votes
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FB
August 18, 2024

They responded to my request and gave me the response I expected.

Date of experience: August 8, 2024
FragranceBuy K. FragranceBuy Rep
9 months ago

Hello Rafael, we sincerely apologize for the damaged items you've received and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Oklahoma
1 review
0 helpful votes
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Best prices!
August 18, 2024

Everything was great! They even added in a free sample with my purchase!

Date of experience: August 8, 2024
Canada
1 review
0 helpful votes
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Very satisfied
November 8, 2022

Upon discovering this site and finding out it was a local business, I was thrilled that they carried my fragrance. My ordered arrived within a few days and it was exactly what I had ordered plus there was a sample placed in my box for next time. Overall very happy I came across this company.

Date of experience: November 8, 2022
New York
1 review
0 helpful votes
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Recent Purchase
September 19, 2024

If I could describe the experience in one word it would be excellent.

Date of experience: September 9, 2024
Canada
1 review
0 helpful votes
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Great service - as always
September 19, 2024

I love ordering from Fragrance Buy. Great prices and service to match!

Date of experience: September 9, 2024
Canada
1 review
0 helpful votes
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Great price with great service
May 27, 2024

They packed them in a very sturdy box with lots of cushioning materials. They used a decent courier company even for free shipping, so I had no problem with the delivery.

Date of experience: May 17, 2024
Georgia
1 review
0 helpful votes
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Shipping could be faster
February 24, 2023

Fragrance Buy has a great selection of frags and excellent prices. Only gripe I have is the time it takes to ship. Not sure if it's Fed Ex just not picking up in a timely manner but my last order did not get picked up for four days after the shipping label was created. I thought USPS was bad but Fed Ex may be worse. Overall, love Fragrance Buy and will continue to be a loyal customer.

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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Always Satisfied, Extremely Happy Customer
April 25, 2023

Ive been ordering for a few yrs, and Ive never had a bad experience. So easy, prices are great, and delivery is incredible. Cant be faster.
I only buy my perfum through this company. 100% recommend this company. Thank you Fragrance Buy.

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Disappointed
February 3, 2023

I prefer to speak to someone when I have a question. Don't like to boot up my computer to ask a question. Too many companies prefer to be informal with the customers that keep them in business. I tried calling several times that day but nobody answered. Instead I was forced to send an email and wait 24 hours for a response. Then a second question was answered in another 24 hours. I'm old school, don't like doing business that way

Date of experience: January 4, 2023
Georgia
1 review
0 helpful votes
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Excellent Experience
March 22, 2024

The two fragrances I bought were shipped and delivered timely. The packaging was very well done. Was very pleased with the overall experience. This is the second time I've done business with Fragrance Buy and won't be the last.

Date of experience: March 12, 2024
Minnesota
1 review
0 helpful votes
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Always superb
September 3, 2023

Prices, speed of shipping out, delivery time and packaging are all among the best in the business. FragranceBuy is always in the top 2-3 sites I check. Not surprising as most Canadian companies I have bought from are top-class and well managed.

Date of experience: September 3, 2023
Florida
1 review
0 helpful votes
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Fantastic selection, great prices, best packaging by far, and extraordinarily fast shipping (especially given that they're shipping from outside the United States)!
I now only purchase from other sources when I cannot get something right then the FragBuy--which is not very often.

Date of experience: November 20, 2022