Fracture Glass Photos

Got my picture yesterday and just looked at it
VERY NICE
Not sure how you make money doing one-offs like that
Nice packing too
I liked that your software warned me that the resolution would not be a good choice for the larger size - that is so valuable and must save you 1000s of p1ssed off people
Well worth the money, however I did have a tv code promo
Very prompt too
Entire experience was worthy of me taking a minute to give you this excellent feedback
I will be a future customer again, with or without a promo code

I ordered a gift for my son, Fed-ex delayed delivery and when I let Fracture customer service know they refunded the delivery charge immediately. My son can be difficult to buy gifts for but this was a "TOUCHDOWN" he absolutely loved the FRACTURE PHOTOS! Not only is the product great but the customer service is equally great!

I absolutely love the fracture prints I ordered as gifts for family, and one for myself! Liz was amazing and provided excellent customer service. I would definitely recommend!

I purchased an XL print to compliment the two Large prints I had ordered previously. Unfortunately, it arrived broken. Adam in customer service was prompt and very helpful, and immediately bumped my reprint up to the front of the line, as well as upgrading my shipping for free to help get my reprint to me ASAP.
Surprisingly, my reprint also arrived broken, which is uncommon, as my previous prints arrived with no trouble. Once again, Adam and FractureMe were excellent, immediately expediting a third reprint.
When the third reprint arrived broken as well, FractureMe went above and beyond. They took extra steps to ensure very careful packing, they overnighted my print across the country (on their dime - which must have cost them a fortune!), and they took extra steps to offset the inconvenience of having so many prints arrive broken.
I give FractureMe my highest recommendation. Their prints are unique, the packaging is actually very good (I blame the freight carriers for the damage), and if something does arrive broken or less-than-perfect, they have excellent customer service. They even had kind words for me when I was frustrated and curt with them. My thanks to Adam and everyone at FractureMe. They've earned a lifelong customer in me.

Originally I purchased a Fracture for a rush order and asked that some one contact me afore as to if my pic was good enough to copy and that I might want to discuss before making. A person named Cristine contacted that I would be called by someone that weekend, but it was too late and the call at it's earlier arrival date. I was dismayed of how the pic turned out. I had a professional photographer tell me that if the shot is from a phone, may have discrepancy regarding size and color. He said it was hard to do a matching blue and when blown up would have to expect what you get. He said, it was st least, - O. K.
SO ANYWAY, I decided to get it to my friend for her birthday anyway. I didn't have time to resend back or reorder, HOWEVER, I did send my sadness overall of what I expected. I decided to accept my bad judgement to realize if not to be in person or to be able to consult with company directly, is what you will get. Especially when you rush order.
Without any contact since then, I received recently another same second Frame copy, on my porch, unknown and unannounced about.
I believe it's quality is improved, but without comparing, and until I see my friend again, can not say.
I will say I'm impressed that I got 2 for one.
I think the company should be more accessible before making the order. Other than that, I am happy that you all tryed to make me happy. I'm just happy that no one stole it off my front porch.

The Customer service is above and beyond what you would expect. The picture came quickly and is beautiful. I would Highly Recommend, you will not be disappointed. Keep up the good work guys!

I had a problem with my shipping and they made it right. No questions asked. It took one email and I received my order. I would recommend them to everyone.

I had originally ordered a glass photo 2 years ago for a picture taken of me, my wife, and my 3 children to hang as a keepsake of our family.
This past weekend our youngest daughter gave birth to a beautiful little girl. She is also our first grandchild. Several pictures were taken of my daughter and son-in-law holding their daughter that night and two just spoke out to me. They were beautiful pictures.
The first thing that came to mind was they needed to be displayed and the first place I thought of was Fractureme. I placed the order the next morning and within 3 days they are delivered.
I needed to contact customer service to alter the order and they responded immediately and took care of my needs.
These two glass photos will be in the family for years and as pur granddaughter matures, we'll be able to tell her the picture is of her the night she was born.
I highly recommend Fractureme for any photo you want to keep and proudly display. I will continue to use them for futpics as my beautiful granddaughter grows up.
Don Vallee