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FR8StarReviews 410

4.5

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From the business

Equipment Hauling without the Hassle

Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.

How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden cost...


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FR8Star Reviews Summary

FR8Star has a rating of 4.5 stars from 410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, quick response and second time. FR8Star ranks 13th among Shipping sites.

This company responds to reviews on average within 17 days

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100 reviews

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Michigan
1 review
0 helpful votes
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Took a over a week to get here and i believe driver is responsible for loading and unloading which we had to drive off trailer. Not happy
Ed

Date of experience: December 10, 2025
Minnesota
1 review
0 helpful votes
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I worked with Joe on getting a backhoe I bought at auction set up to be picked up and delivered. He got me the lowest rate he could find. Have no idea how the broker that took the bid will be yet but so far has been really good to work with. Now just to see how long it will take to get it delivered

Date of experience: December 5, 2025
Virginia
2 reviews
0 helpful votes
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I had a little bit of trouble entering the address of the pickup location, the field would revert to the town and state, it would not let me enter the street address.

On the dimensions of the load it was confusing to me as I tried to put a diameter of a tire in in inches and it would automatically change it to feet and inches. It took me a minute to figure out why my load dimension kept changing.

A heads up on the way those fields work would be helpful for first time or like me second time users.

Date of experience: December 4, 2025
Kansas
1 review
0 helpful votes
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I have yet to receive my freight
December 13, 2025

I have yet to receive my freight. I am up against the two week removal from the site, and all I get is promises. You have already received partial payment, and not delivered my equipment yet. May have to call another freight company.

Date of experience: December 3, 2025
Minnesota
1 review
0 helpful votes
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Load was not as ready as I was told, trailer needed flaps, air in tires, and two tail lights. The driver patiently waited for the repairs and trailer was delivered a day early!

Date of experience: November 23, 2025
Sales M. — FR8Star Rep
2 weeks ago

Thank you for using FR8Star to find a transportation company for your shipment. We pride ourselves with having companies that provide this level of service. Contact your dedicated FR8Star Representative for any future shipments.

Oklahoma
1 review
0 helpful votes
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Staff was great and very professional, they answered all my questions, great job, will use them again for sure

Date of experience: November 21, 2025
Sales M. — FR8Star Rep
2 weeks ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative for any future shipping needs.

California
1 review
0 helpful votes
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Very professional answered all my questions. From pick up to transport to drop off was as I was told it would be. Definitely gonna use and recommend

Date of experience: November 20, 2025
Sales M. — FR8Star Rep
2 weeks ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative for any future shipments.

Georgia
1 review
0 helpful votes
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Please only quote when you have a definite time frame...
November 29, 2025
Updated review

Please only quote when you have a definite time frame for pickup and delivery. As it stands, I'm awaiting my date of delivery because you apparently get up to 10 business days to deliver. That's not very good.

Date of experience: November 19, 2025

Please only quote when you have a definite time frame...
November 29, 2025
Previous review

Please only quote when you have a definite time frame for pickup and delivery. As it stands, I'm awaiting my date of delivery because you apparently get up to 10 business days to deliver. That's not very good.

Date of experience: November 19, 2025
Illinois
1 review
0 helpful votes
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Joe was very helpful in getting me a great freight company at a great price!

Date of experience: November 18, 2025
Sales M. — FR8Star Rep
2 weeks ago

Thank you for using FR8Star to find a transportation company to move your equipment. Contact your dedicated FR8Star representative for future shipping needs.

Nevada
1 review
0 helpful votes
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So far I have had very good communication with all parties involved.

Date of experience: November 15, 2025
New York
1 review
0 helpful votes
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The lady who helped me was fantastic!
November 18, 2025

The lady who helped me was fantastic! Very nice on the phone. Called me back promptly when I asked her to. Gave good advice. Keep people like this in your employ

Date of experience: November 8, 2025
Sales M. — FR8Star Rep
2 weeks ago

Thank you for using FR8Star to find a Transportation Company for your shipment. Contact your dedicated FR8Star rep for your future shipping needs.

Virginia
1 review
0 helpful votes
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Feedback takes little bit being first time user but overall was a success.

Date of experience: November 7, 2025
Sales M. — FR8Star Rep
2 weeks ago

Thank you for using FR8Star to find a transportation company to move your shipment. Contact FR8star for your future shipping needs.

Maryland
1 review
0 helpful votes
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Simple to use and communicate, however the messaging could use improvement when messaging the haulers direction from their bids etc.

Date of experience: November 6, 2025
Sales M. — FR8Star Rep
1 month ago

Steve - Thank you for using FR8Star to find a transportation company for your shipment. We are always open to feedback for ways to improve FR8Star for our users. Feel free to contact your dedicated FR8Star representative with any suggestions you have.

Arkansas
1 review
0 helpful votes
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Very well pleased, everything went according to plan. Will sure use them in the future.

Date of experience: November 3, 2025
Sales M. — FR8Star Rep
1 month ago

Thank you for using FR8Star to find a transportation company to move your equipment. Contact your dedicated FR8Star rep to assist you with further transportation needs.

Connecticut
1 review
0 helpful votes
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Picked up load on Thursday morning from auction yard and delivered Sunday night, around 7:00 in the dark. Transport distance was about 300 miles. Driver took photos of damage at auction yard, that auction yard caused, which was found after delivery. Photos allowed responsible party to take ownership and pay for repairs. Overall satisfied with delivery, good communication, but wish they could have delivered sooner and during daylight hours.

Date of experience: November 1, 2025
Sales M. — FR8Star Rep
1 month ago

Thank you for using FR8Star to find a transport company to ship your equipment. We look forward to assist you in the future.

Illinois
1 review
0 helpful votes
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He was very polite and helpful and said that he would help us anyway he could

Date of experience: October 30, 2025
Sales M. — FR8Star Rep
1 month ago

Thank you for using FR8Star to locate a transportation company for your shipment. Contact your dedicated FR8Star rep for assistance with any future shipments.

Arkansas
1 review
0 helpful votes
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Driver picked up wagon the next day after auction and delivered it following day. Everything went great

Date of experience: October 24, 2025
Sales M. — FR8Star Rep
2 months ago

Thank you for using FR8Star to locate a transportation company for the shipment of your equipment. We look forward to assisting you in the future.

Wyoming
1 review
0 helpful votes
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I have had to be more involved in this freight transaction compared to my last auction transaction with another auction house. What I mean by that. Typically, I just pay the freight amount and auction house contact arranges everything once I give the details. This one has been more time consuming. Not sure what the dedicated account rep does in this case. Price was fair so I was good to take on some additional time on my end. They did sneak in a convenience fee that I wasn't expecting. It wasn't too much so I did t worry about it. Freight broker is good to deal with so far but load hasn't been picked up and delivered yet.

Date of experience: October 24, 2025
Sales M. — FR8Star Rep
2 months ago

Thank you for using FR8Star to locate a transportation company to ship your equipment purchase. If you have any questions, do not hesitate to contact your dedicated FR8Star rep. Their information can be found in the load details information on your FR8Star account.

Utah
2 reviews
0 helpful votes
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We were having a hard time getting things figured out on the computer for the arrangements on transporting our loader. We had all the help to make the plan come together. It was made easy for us.
Thanks again Bill

Date of experience: October 23, 2025
Sales M. — FR8Star Rep
2 months ago

Thank you for using FR8Star to locate a transportation company for the shipment of your equipment. We look forward to assisting you in the future.

Oregon
1 review
0 helpful votes
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Your website is very user-friendly and the customer assistance is excellent.

Date of experience: October 20, 2025
Sales M. — FR8Star Rep
2 months ago

Thank you for using FR8Star to locate a transportation company for your shipment! We look forward to assisting you with any future equipment shipments!