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FR8Star

Overview

FR8Star has a rating of 4.7 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, quick response and second time. FR8Star ranks 9th among Shipping sites.

service
3
value
2
shipping
3
returns
1
quality
2
This company responds to reviews on average within 6 days

Instant Feedback

97 reviews
How would you rate FR8Star?
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Iowa
1 review
0 helpful votes
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Never done this before
January 30, 2025

Never done this before. Went OK. So I need to pad this review.

Date of experience: January 20, 2025
Sales M. FR8Star Rep
3 months ago

Thank you for using FR8Star to find transportation for your shipment. Your dedicated FR8Star representative is available to assist you with any questions you may have.

Kansas
1 review
0 helpful votes
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So far I have heard nothing from shipper
January 12, 2025

So far I have heard nothing from shipper. Tried to call, no answer. Tried to e-mail, no reply. We may need to contact a different trucker

FR8Star attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2025
South Dakota
1 review
0 helpful votes
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Overall a good experience
September 8, 2024

Overall a good experience. It did take longer than expected to get the load picked up (a week) and then a bit longer than expected to receive the load ( 2 1/2 days due to rest requirements) from IA to SD but everything worked out fine and their price was cheaper by hundreds. I would definitely use them again.

Date of experience: August 29, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to assisting you with your future transportation needs!

California
1 review
0 helpful votes
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Great platform
July 27, 2024

Great platform. Well organized and easy to navigate. Got a lot of great bids for transporting this tractor. Received a quick thorough follow up call from Forrest. Your team seems to be on top of everything.

Date of experience: July 17, 2024
New Jersey
1 review
0 helpful votes
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I've used fr8star for 2 loads and everything has gone so smoothly I can't think of a reason why to use any other company!

Date of experience: October 11, 2024
Sales M. FR8Star Rep
6 months ago

Thank you for using FR8Star to get your equipment moved! We look forward to helping you with your future transportation needs!

Kentucky
1 review
1 helpful vote
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Very negative!
December 11, 2024

Very negative! Once I had won the auction paid my bill within 24 hrs made the mistake of using fr8 star and then the games began felt like a first class scam shakedown I would never recomend fr8 star I have all emails and screenshots to back my complaint. Beware! I ended up relisting and using a local load board to move my equipment had no issues whatsoever once I got away from fr8 star again beware.

FR8Star attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2024
Illinois
1 review
0 helpful votes
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I will be able to tell you more when the load is actually picked up and delivered.

Sincerely
Daniel Fletcher

Date of experience: December 22, 2024
Sales M. FR8Star Rep
4 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

New Jersey
1 review
0 helpful votes
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Multiple quotes
August 16, 2024

Multiple quotes. Bid awarded and hauler was in contact within minutes. Load got picked up next day and is on its way. Way less work than I thought it would be.

Date of experience: August 6, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Missouri
1 review
0 helpful votes
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So far it has been great
August 20, 2024

So far it has been great. We have had our load picked up and it is yet to be delivered on Monday. But as of now, freight star has been excellent in our endeavors to ship our purchase.

Date of experience: August 10, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

North Dakota
2 reviews
0 helpful votes
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Very easy to use and did a great job
September 9, 2024

Very easy to use and did a great job. I concocted them on a Friday, they got everything set up and tractor was delivered the next Thursday. Pretty good I thought. Thanks Scott

Date of experience: August 30, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your tractor. We look forward to assisting you with your future transportation needs!

New Mexico
1 review
0 helpful votes
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Joe helped me set everything up and made multiple calls to help me get the best price and service. Really appreciate him making things easy!

Date of experience: September 20, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

South Dakota
2 reviews
0 helpful votes
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Excellent service A+got everything lined up in fast order.

Date of experience: December 31, 2024
Sales M. FR8Star Rep
4 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

North Dakota
1 review
0 helpful votes
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Communication & assistance from Ely was exceptional.
Won't hesitate to call again.

Date of experience: December 30, 2024
Sales M. FR8Star Rep
4 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

Wisconsin
2 reviews
0 helpful votes
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Everything went very smoothly
September 25, 2024

Everything went very smoothly. The driver was able to pickup and deliver early and did a great job communicating

Date of experience: September 15, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Virginia
1 review
0 helpful votes
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Short & fast.short & fast, short & fast, short & fast.short & fast, short & fast, short & fast.short & fast, short & fast

Date of experience: December 11, 2024
Sales M. FR8Star Rep
4 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions or for any future shipping needs!

Missouri
1 review
0 helpful votes
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I was experiencing issues with my email and bids, Logan answered the phone and helped immediately.

Date of experience: October 9, 2024
Sales M. FR8Star Rep
6 months ago

Thank you for using FR8Star to get your equipment moved! We look forward to helping you with your future transportation needs!

New York
1 review
0 helpful votes
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Great service,lined everything up with no hassle for me, reached out right away if there was an issue or needed mor info

Date of experience: September 21, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Kansas
1 review
0 helpful votes
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Excellent experience!
January 12, 2025

Excellent experience! We will plan on using again in the future!

Date of experience: December 19, 2024
Sales M. FR8Star Rep
4 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

Florida
1 review
0 helpful votes
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Easy to use and get the best possible costs
August 16, 2024

Easy to use and get the best possible costs. Had enough quotes to make a good decision in less than 24 hours.

Date of experience: August 6, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Georgia
1 review
0 helpful votes
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So far all is good
August 1, 2024

So far all is good. Service representative contacted me as soon as the auction was over, got me 4 good bids and once I accepted one of them, was contacted by the driver right away.

Date of experience: July 22, 2024
Sales M. FR8Star Rep
7 months ago

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!