Overview
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
Good so far, paper work is a little long but manageable
Fell in. A parking lot due to negligence of property owner.
Hi Robert, Thank you for taking the time to rate us!
Great detailed exact and wonderful. Looking forward to working with best...
Very polite and helpful. Ask pertinent questions. Send me the e-docs to sign.
MRS. Jasmine Rivera was very helpful and nice to speak with.
Everyone I spoke to was very helpful and understanding
Polite, prompt, consulting, positive and kind throughout the entire unfortunate experience.
I've experienced a good experience,they were patient and wanting to help
Hi Sharon, glad to learn your experience was a positive one. Hope you have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very professional, and quick to response in a timely manner
I had a great experience and very good customer service
Hi Alexia! We appreciate you taking the time to leave us a review. As the largest injury firm, we want nothing less than excellent service for our clients and I am happy to know this shows. Take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Jared
Very thoughtful and courteous on the phone. Thank you
Thank you Catherine for your kind words. We want our clients to be comfortable with coming to us for assistance and it sounds like we have done just that. We consider it an honor you have come to our firm and wish you all the best. Take care.
I am happy to have representation for my personal injury case.
Thank you, Susan for your feedback and for the trust you've put in our team. We wish you the best. Take care!
They are great, really through, absolutely beautiful
Thank you, Lisa for your kind words. This means everything to us. Take care!
Helped me work out the next steps in my unfair treatment and injury effortlessly
Hi Kyle! Thank you for your thoughtful words. We are happy to hear how well the process went for you. I wish you the best of luck moving forward with your claim. Take care!
Brittany was amazing to talk too, and very informative
Hi Hellen, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant!
Miles has been excellent, thanks for everything so far!
William, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Very good, friendly. I am looking forward to a response from someone that can help.
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gregory! This is Tyler from the Client Experience team. Thank you for your kind words. We always strive at providing the best service possible. Please do not hesitate to reach my team if you have any concerns so we can assist. Hope you have a great day! cx@forthepeople.com