Overview
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
Initially appears to be a favorable experience, but this is just the first contact
The staff gave me a feeling of comfort, knowing my case is in good hands.
They made my case a priority and are working hard to help me
Charles, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
Complete waste of time.I would never use or recommend this fake law firm...
Hello Brian, I sincerely apologize for any dissatisfaction you may have experienced with our firm. Your feedback is extremely important to us, and we take all negative reviews very seriously as we are constantly working to improve our service. I would be grateful for the opportunity to learn more about your situation and see how we can make it right. If you could kindly email us the details of your matter at cx@forthepeople.com, it would be my pleasure to personally review the case and do everything in my power to provide a resolution that meets your needs. Thank you for taking the time to reach out, and I look forward to hearing from you soon. -Ashley cx@forthepeople.com (888)670-2630
Very positive after speaking with Jack Cook. We are still in the exploring process.
Barnett, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
They were very friendly. Help me understand things well
Tammy, thanks for taking time out of your day to review us. Hope you have an amazing day! - Tyler
I was needing help understanding my rights while under workers comp
Hi Joshua, we appreciate the positive feedback. It means a lot. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Great communication and fast responses. Good representation
Baylee, thank you for this review. We strive to provide great representation and communication and it makes me happy to see it shows. I hope you have a great day! Tyler
Good helpful easy to fill out. Not hard at all. Only took a couple minutes.
Thank you Krista, we know finding an attorney is not always easy and we strive to be there for our clients when they need us. Thank you for taking the time to leave us a review and take care!
The representative We talked to is caring and patient
Great experience helped with all my needs thank you so much
Pleasant and professional. Glad I chose them. They were very thorough
My experience with the whole process has been made easy for me!
Thank you Katie for your kind comments. Happy to hear how well the process was for you. Take care!
Staff is really gd at their job and handled me very professionally thanks Morgan&Morgan
Hi Jeff. Your amazing review embodies all what we strive to be and glad it shows. We wish you all the best. Take care!
The young lady I spoke with was very nice and helpful..
Monika was very sweet and helpful with everything regarding this matter thank you
Thank you Susan for taking the time to leave us a review. We are so happy Monika was able to provide you with the assistance you needed. We are honored you chose our firm to assist you and wish you all the best. Take care.
I receive fast help in helping me with signing the contract.
Great you guys were fast and to the point. I appreciate
Thank you Erik for taking the time to leave us a review. We strive to provide excellent service from the very beginning and are glad to know that was your experience with us. Take care
The person I spoke with was very helpful and professional.
Hi Mark, thanks so much for rating us. We’d love to learn more about what we did to earn it! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Representatives were very helpful and answered all my questions.
Hi Monica, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kristina! Thank you for taking the time to leave us a review. We are happy to see that your experience so far was a positive one! Have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.