Overview
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
They are so nice and knowledgeable! I feel like I'm at home interacting with them.
Quick and responsive friendly I'm glad I heard about this thru google
The whole experience was incredible, simple and streamlined
Thanks for taking time out of your day to review us. We will share this with the team! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
The Intake attorney was very patient and explained things thoroughly
Hi Shenica, thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Everyone with Morgan has been great and I'm so happy they've accepted my case.
Thank you Rose for your review. We are sorry to hear this happened to you but consider it an honor you came to us for assistance. We wish you all the best. Take care!
Great experience. L, the representative was so helpful and nice
Excellent i was treated very fairly and with patients
We appreciate your kind words, Denise. Hope you have a great day!
Very fast at a response. I give 5 stars for this firm
We appreciate your kind words, Cassandra. Hope you have a great day!
Amos was the best help ever. Look forward to being represented by your law firm.
Thank you Carlos for your kind words. We are thrilled to learn how well everything went with Amos and I am sure he will be as well. We are grateful for the trust you've put in our firm and wish you all the best moving forward. Take care!
They were a lot of help & I would love them to represent me.
Jalen, so glad you had a great experience. Have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Great customer service during consultation. Looking forward to working with them
Too early, just starting. I will provide a review upon completion or final conclusion of the case.
Hello, Thank you for your 4-star review and for putting your trust in our firm we strive to provide excellent service and wish you luck in your case.
First time talking to them and not sure what this is about but I will do my very best
Hi Allen! Thank you for your feedback and for allowing us to assist you with your claim. Our goal is to always provide a 5 star service, so if there is anything we could've done differently, we are all ears. All the best. cx@forthepeople.com
Wonderful customer service, very attentive in listening to the client
Thank you for your 5-star review! It means a lot and we are thrilled! We aim to provide top-notch customer service and communication and are always there for our clients when they need us. We genuinely care about our clients and so glad it shows. We are honored to have been there to assist. We hope you have a great day.
I called about a serious accident and they were willing to take my case
Thank you for your rating. We are honored you chose our firm to assist you and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
It was a pleasure explained perfectly answered all my questions completely satisfied
Thanks for the rating. If there are any details you’d like to share about what we are doing well, we’d love to learn more! If so, you can reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
You all do really care about people and there family
Nedrickia, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
It was wonderful to have such a dedicated group representing me thanks
Hi Priscilla. Thank you for reviewing us and for your kind words. We take pride in what we do and wish you the best moving forward. Have a great day! Client Experience Team - cx@forthepeople.com
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert! How awesome of you for taking the time to leave us a review! We are extremely happy to know your experience was an excellent one and wish you the best with your case. Take care and have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.