Overview
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
Good client outreach, fast outreach, helpful information.
I had a nice experience with the consultant. I got with a consultant fast.
I have found Morgan and Morgan very professional and helpful.
Thank you Beth for taking the time to leave us a review. Your review embodies so much of what we strive for. We want our clients to be proud of the representation we provide and I am glad to know it shows.
Very helpful, gave very clear instructions an easy very helpful an gave clear information
Hello Tejuan, your rating means a lot to us. We strive for top-notch service and we are happy to know it shows. I wish you all the best and hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Very patient, and professional. Caring and thoughtful.
Sonja, we are truly grateful for your kind words. Happy to hear. Take care!
The best and will get you the best settlement possible
Hi Erica! Thank you for your kind words. We strive at providing the best service possible and glad it shows. Take care!
Morgan and Morgan provides great customer service!
Lashay, we appreciate you taking the time to leave us such a nice review. We strive to provide the best customer service possible and I'm glad to know it shows. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
Exceptionally knowledgeable and really friendly and helpful.
Glenn, thank you for your kind words and for your review! We will make sure to share this with the rest of the team. Should you ever needs further assistance please feel free to contact us at cx@forthepeople.com or 888 670 2630.
Fast and very friendly and helpful. Polite and pleasant to talk to
Good morning Tiki, your review embodies the service we strive to provide! Thank you for taking the time our of your day to recognize that, it is greatly appreciated. I hope you have an amazing day! Tyler
They was very good and very helpful and they very nice people
Thank you, Mary for your feedback. Happy to hear how well the process went! Hope you have a great day!
She was very quick and helpful and very quick to take our case
Gabriela, we appreciate you taking the time to leave us a rating. We aim to provide top-notch service to our clients. For this reason, reviews like yours are so rewarding to us and mean a lot. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Client Experience
It was amazing and personal thank u Morgan and Morgan
Good morning, thank you for taking time out of your busy day to leave a 5 star review, it is greatly appreciated! I hope you have a great day!
Great very helpful very pleasant and knowledgeable
Good and easy to use and very helpful
And makes things very easy understand
Morgan and Morgan are great attorneys they are prompt and reliable!
We appreciate your kind words, Marianne! Thank you!
Anais who took my information was great. So far this experience has exceeded my expectations.
Thank you Andrew for taking the time to leave us a review, it means a lot. We genuinely care about our clients and are overjoyed to hear Anais took care of you. We are honored you chose us to assist and wish you all the best.
Could not be happier 100% satisfied could not be happier with Morgan and Morgan
Hi Gary! Thank you for you kind words. We are thrilled to hear how well everything went. Take care!
Easy as 123. Very simple and easy. Very thorough as well.
Anita, thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Great. Very helpful and knowledgeable. Very nice and direct
Excellent experience, and good job. And excellent professionals
Hi Edison, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Zacarra for your 5-star review. We strive for the best and glad it shows. Have a great day!