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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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They showed the urgency, that I felt. My grandother did John Morgans banking. Years ago in Poinciana Fl. She liked him. Which gives me hope in this law firm
Just getting started with their service. Not much to tell you at this point
Really appreciate the rating, Terry. We wish you the best during your experience with our firm. Thank you! Client Experience Team at CX@forthepeople.com or call us (888) 488-0018.
So far they have been very helpful and eager to provide the best service possible.
Hi Rada, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
I was contacted in quick and professional manner. Very thorough and detailed, explained everything clearly.
Thank you Jonathan for your kind review. We want nothing less than compassionate and efficient service for those who reach out to us. I hope you take care and wish you the best going foward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
It was easier than I thought. The process was super simple and even did it over the phone with paralegal
Hello Francisco. We know when our clients come to us it is during some of the most difficult times. This is why we strive for top-notch service and communication. I hope you take care and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Happy they have excepted my case, I look forward to have a fair settlement of my hospital bills and md pain and suffering. They may even need to handle my auto part if I don't get a reasonable settlement on it
Hi Michael, thank you for taking the time to rate your experience with us thus far. I am so sorry to hear what you have been through but am overjoyed our firm has been able to assist you. We strive to help as many as we can and consider it an honor you chose our firm during this time. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Phone phone call was very great I look forward to speaking with a lawyer in the future about my wife's case.
Thank you Richard for your review. We strive for excellent service from the very beginning and I am happy to know it shows. I wish you all the best moving forward with this matter. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630.
The people I talked to were very kind and helpful asking me questions seeing if I had questions and always checked with me on information
Thank you Jason for taking the time to leave us a review. Our firm puts compassion and care at the forefront of our service. I am happy to hear of your experience with us and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
The phone number they gave me for the lawyer they assigned to my case has only had voice mail all 5 times I called. The message says leave your name and number and I will call you back at my earliest convenience. That was three weeks ago, guess it hasn't been convenient yet. I am writing this review while I am on hold in the que waiting my turn with Morgan and Morgan customer service, my phone says I have been holding for 01:32:21 maybe there is no one there to answer.
Hello Stephen, experiences like this are not what our firm strives for. We aim for top-notch service and communication. I would like to look into this for your so we may get your matter back on track. If you have not already, please reach out to the Client Experience team at cx@forthepeople.com or 888 670 2630. We look forward to assisting you!
Fast and efficient with answering my questions or concerns.
Hi Allan, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Morgan & Morgan handled my T-Mobile lawsuit settlement it was super easy all they did was obtain my information and didn't ask for any payment up front they completed all of the footwork for me so that I would hopefully receive a compensation within time frame given thank you so much for your help Morgan and Morgan! I truly appreciate you.
Wow, Tera! We are all smiles over here thanks to your thoughtful review; it has truly made our day. We are passionately devoted to helping people during these trying times and so glad it shows. We hope you never need us again but if you do we are only a phone call away. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
I called about a serious accident and they were willing to take my case
Thank you for your rating. We are honored you chose our firm to assist you and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Great people they talk to me with respect and very understanding
Thanks for taking time out of your day to review us. We look forward to seeing you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Morgan & Morgan motto "For the people.com" that is not true they are against the people and very disrespectful. Please do not put any money in your case unless they actually truthfully say they will help you. They will lie to you. They got me!
Really glad you had a positive experience, Pamela. Thanks for reviewing. We will share this with the team! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very friendly staff and worked with us super quick
Really glad you had a positive experience, Pamela. Thanks for reviewing. We will share this with the team! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very professional. Hshjshhsjzjzjzjzjjzzjjzjzjzjzhdhdhshshsjhshshshshhshshssjjsdjjsjshshdhsh
Really glad you had a positive experience, Pamela. Thanks for reviewing. We will share this with the team! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Sean was Excellent, empathetic, knowledgeable. Working as a teacher for 24 years I have never been hurt on the job and to think that I was hit by a student on campus and injured and now the School board is refusing to even pay my five days that I missed of school is ridiculous and upsetting and Sean was awesome and very helpful.
Hi Diana, we appreciate the positive feedback. It means a lot. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
So far everyone seems concerned. And I hope the rest of my journey here with Morgan & Morgan ends out the same so I can refer them to the neighborhood
Hi James, thank you so much for the review. See you next time! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
So far so good, they have been professional. The online documents were clear and easy to do.
Thank you for the review. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Pain free and easy. I was able to fully disclose the case matter and receive a through review of the process.
Hi Morgan, thank you so much for the review. We will share this with the team! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Patricia for your review! We are honored you chose our firm to assist you and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630