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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Very pleasant and easy to talk to I greatly appreciate the consultation from
Today my experience has been great. Everyone is upset helpful and answered all questions that I had.
Hi Michaelyn! Thank you for taking the time to leave us a review. We are happy to see that your experience with us was a positive one! Have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
The initial inquiry into the data breach for t- mobile has spawned a 2 week harassment spree of "case workers" from this law firm! It's bad enough that millions of data breaches have destroyed my credit and added stress of literally 14 voice mails explaining absolute trash and non communistic profession. Is this real work on there part
Jason, we are sorry to hear about your experience and thank you for bringing this to our attention. With your permission, please allow us to look into this further by reaching out to our Client Experience Team at cx@forthepeople.com or (888) 488-0018. Thank you and we look forward to assisting you!
I'm so glad I reached out this firm. They work fast
Hi Marcell, we appreciate the positive feedback. It means a lot. Hope to see you again in the near future! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Jewel, was super helpful knowledgeable. Told me what I needed not what I wanted to hear.
Hey Robert! We appreciate the positive feedback about your experience. We take pride in serving our customers and hope you have a great day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
In motion now I'm a victim for a hit and run at work from a co worker
Thank you Yolanda for your review! We are honored you chose our firm to assist you and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Very empathetic and thorough. The process was fast and easy.
Hi! We are glad to learn your experience was a positive one. Have a wonderful day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Great conversation. Excellent services. Excellent service. Thanks for helping me and letting me understand what's going on thanks
Hello Nora, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very professional and gives you hope to get answers
Hi Elsy. Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Wonderful firm. Very prompt, focused and informative.
Thanks for the review. Hope you have an amazing day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
This experience made me so emotional. I had to hold back the tears because I was actually shown care, remorse, and compassion over my pain and what happened to me. I also felt hope that I'd get the help I need in comparison to feeling despair from being neglected and then rejected.
Hi Evonne! Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
The whole experience was very simple prompt from from my initial intake form to personally speaking someone that took info and let me know what next steps to expect.
Hello Gloria, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope you have a great day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very helpful, made me feel better about my situation.
Hi! We are glad to learn your experience was a positive one. Have a wonderful day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
So far everything has been explained to me in a way that is clear and understandable.
Hi Johann, we appreciate the positive feedback. It means a lot. See you next time! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
This bar is completely insulting and will not introspect, I think we got off on the wrong foot. I've been tok upset to be insulted. We were emotionally injured entrapped and assaulted by a dollar general manager on camera in the managers assault vehicle into oncoming traffic and he tried to take our lives. Dollar general parking lot in banner elk NC at 4pm September 11th... Completely insulting. We were stalked on oct 2nd 5 pm to 3 businessess and entrapped in another roaring lot... No help to do the little jobs or the big ones... I really appreciate any help but the fact i get a response of oppression to my demand is such bad taste for this firm the dollar general. Someone tried to kill us and we're laughed at. We're still stalked and ongoing harassment
Luke, please know our firm takes careful consideration of each claim. Unfortunately, there are many factors that may have prevented us from taking on your specific case. We consider it an honor you came to our firm for assistance as we strive to provide as much assistance as we can during these troubled times. We wish you all the best with your claim and hope you will consider calling us in the future. All the best. Client Experience Team (CX@forthepeople.com - 888-488-0018)
They were very professional and patient. They made sure to explain eve try thing in great detail.
Hi Dulse! Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. Have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Great support and no pressure. Very helpful in makings a final decision.
Hi Robin, thanks for the great review. Have a wonderful day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
I called Morgan and Morgan right after my accident talked to representative on the phone got everything taken care of to handle my case and it gives you good peace of mind that someone's going to take care of you.
Hi Mark, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very professional and explained everything to me.
Was very kind letting me know she was sending me documents to sign when I was finished driving.
Hi Cheryl, we appreciate the positive feedback. It means a lot. See you next time! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
I reach out via web search and had a consultation. My ssn is now on the dark web and they wouldnt review my case. Not sure how this site is listed as number one in google searches for covering this data breach. I guess they must have just paid for the add space. Make sure to contact multiple firms before thinking of relying on this firm.
Jason, experiences like this are not what our firm strives for. We aim for top-notch service and communication. I would like to look into this for your so we may get your matter back on track. If you have not already, please reach out to the Client Experience team at cx@forthepeople.com or 888 670 2630. We look forward to assisting you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Charles thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.