On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Professional and polite. Answered all questions. Process was easy and understandable. Appreciated the professionalism
They don't back up their practices. Would not recommend giving the your information. Just to say they can't help with your case. That their website says they do practice in.
Hello Malik, It is unfortunate to hear that you were not satisfied with your consultation. There are many factors that go into determining whether we can take on a case. Please know that while our firm was unable to assist you, this does not mean your claim lacks merit. If you feel you didn’t receive sufficient attention to your claim, please reach out to us. - cx@forthepeople.com/ 888-670-2630.
My social security number is being compromised and they are helping me get the help I need!
Hello, I am very sorry to hear what is happening to you but happy to hear our firm is assisting you. We consider it an honor you came to our firm and wish you all the best going forward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Great customer service, Was very attentive, informative,
Hello Erika, thank you for taking the time to leave us a review. We strive for top-notch service and hope this was your experience with us. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Fast and nice, your normally slower and I have had to use other services before
Thank you Bill for taking the time to leave us a review. We truly appreciate you using our firm's services and hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Very easy going and understandable, the team was very helpful and patient with the process.
Hello Terrence. Thank you for your review. We strive for excellent service from the very beginning and I am happy to know it shows. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
So far my experience with Morgan and Morgan has been great in light of the thorough, professionalism, and their immediate recognition of the help that I need.
Thank you John for your kind review. Your words embody the service we strive for and it brings a smile to our face to know of your experience. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
It was a great experience my case consultant was very helpful to get my case started
Thank you Chanitris! It means a lot to know about your experience with our firm and Haymala. We will be sure to share this will Haymala and their team. I wish you all the best with your matter. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Good response time I don't have time for all of this call me
Thanks for taking time out of your day to review us. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
I spoke with Dee Alexander on my free consultation and she was very polite and helpful. She made me feel confident in who I was giving my case to and didn't hesitate to answer and questions I had. Great customer service and overall great feeling.
We appreciate the positive feedback. It means a lot. Hope to see you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
It was very professional and they took the time to assist with filling out the forms. I was very pleased with them.
Hi Richard, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888)488-0018. Thank you!
Jim was very helpful with all the information he needed from me
Really glad you had a positive experience. Thanks for reviewing. Hope you have an amazing day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
So far they were fast in gathering all my information.
Hello Dwohn. We want to thank you for choosing Morgan & Morgan to assist you. We strive to provide top-notch service and it sounds like we've done just that. We wish you the very best going forward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Son Los mejores buen services respeto atencion de muy Buena calidad y muy preocupados por sus clients
Gracias Enia por tan bonitas palabras. Nuestra firma se deleita en saber que nuestros clientes son bien cuidados y su reseña lo demuestra. Si en algún momento nos fuera a necesitar, por favor comuníquese con nosotros al (888)488-0018 o nos puede enviar un mensaje a cx@forthepeople.com. Client Experience Team
My experience was very professional and thorough. I would recommend this amazing group to everyone I know that needs professional and experienced help.
Hello Tarence. We are honoured by your trust in our firm and appreciate your kind review. Our firm strives to provide a compassionate and caring service from the very beginning and I am so glad it shows. Take care! Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
The person I spoke to was very professional and attentive. Eager to assist me.
Hello Mae, we are delighted to see your kind review. We will be happy to share this with Josh and his team. I hope you take care and be safe out there. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
I had no idea how to go about getting my wife on disability
Hello Kyra, We appreciate you taking the time to rate your experience with us. I am sorry to hear what you and your family are going through but we consider it an honour you came to our firm to assist you. I truly wish you all the best going forward and hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630.
Greatful experience. I greatly appreciate the help y'all are providing and the people I was on the phone with was very nice and considerate
Thank you so much Saleim for your kind review. We strive for excellent service and communication from eh very beginning and I am glad it shows. We are honoured by your choice to come to our firm for assistance. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630. All the best!
Fui atendido satisfactoriamente y con todas las dudas aclaradas
Lenys gracias por su reseña. Nos da mucha alegría saber que le pudimos brindar una experiencia satisfactoria. Hasta luego. Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Excellent customer service and very clear explanation.
We appreciate you taking the time to leave us a review, these always mean everything to us. We aim to provide top-notch service and sounds like we did just that. Should you have additional questions or need further assistance, please feel free to contact the Client Experience Team at cx@forthepeople.com or 888-488-0018.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lonny, Thank you for taking the time to leave us a review. These always mean a lot to us. I truly wish you the best moving forward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630