About the Business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy. Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.) Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we get new shipments in every week from Arcopedico, Taos, and Ziera and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet! So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 19th among Shoes sites.
Instant Feedback
I ordered the shoes and got them. I have no complaints.
Great shoe, great price very happy I found this site
I love Footwear Inc. and am lucky enough to have a physical store nearby too. They offer best selection of supportive and attractive shoes and have excellent sales. Great service too!
Footwear Etc. went above and beyond in their customer service to me! Highly recommend them.
Im a tech in a pharmacy. Always pn my feet. I have sciatica and flat feet. With these sneakers i am able to work a 12 hr shift and not feel overwhelmed.
Expert service, good quality footwear. Always polite and attentive to customers. Coming to the store feels really good. Also ordering online and returning to the store is really easy for me since the store is located far from me.
Great place to shop. Always making sure orders delivered and in timely manner.
Fast shipping and great prices! Had the exact shoes I was looking for.
The shoes arrived in a timely manner and were carefully packed.
I love these sandals. When you can wear them all day the first time you put them on speaks volumes.
Great shoes! Arrived fast. Easy ordering experience.
Easy to search, easy to order. Fast delivery with accurate updates on timing.
These particular Uggs are so popular they've sold out everywhere in our area. I remember when my daughter was growing up this same problem happened with cabbage patch kid dolls. It's the beginning of the school year and all the kids middle school and up want these slippers. Thank you for great service and having the product.
My shoes were shipped immediately and received in good condition. I would not hesitate to order again.
Fine well informed of delivery. Kept up to date. Would use again.
This is my first Vionic brand. Grad I checked Footwear etc. which oftters good selections of many quality brands.
Became a big fan! Not only they are very comfortable, but also aesthetically pleasing!
It was good.I don't know why I have to enter 50 words to sent my experience. That's all I have to say!
Shopping was great, only problem was when I tried to open an account, you would not accept my e-mail, I am a 77 yr old retired Army Nurse 06 with no account problems
Easy to navigate site and good prices on sale items.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members