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Footwear etc.Reviews 739

4.8

About the Business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy. Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.) Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we get new shipments in every week from Arcopedico, Taos, and Ziera and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet! So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!


footwearetc.com
Founded in 1986
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 19th among Shoes sites.

service
80
value
566
shipping
566
returns
2
quality
575
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10,016 reviews
Virginia
1 review
0 helpful votes
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Thanks!
October 31, 2023

While the process was painless, I do wish the lines of communication was a bit better. I ordered and paid for my shoes and I received no communication until a week later when I got a notice that my shoes would be delivered the next day. A simple advisory note that they have been shipped would have worked wonders. Especially since there was a statement that most all orders are shipped within a day or two.

Date of experience: October 31, 2023
Colorado
1 review
0 helpful votes
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I like this brand. Glad you had it. I would buy more.

Date of experience: October 27, 2023
Washington
1 review
0 helpful votes
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Easy to order, fast shipping
October 25, 2023

Exactly what I needed, happy with the shopping experience

Date of experience: October 25, 2023
Colorado
1 review
0 helpful votes
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Straight forward easy to wirk with
October 25, 2023

No complications, good selections, easy to use, good prices,

Date of experience: October 25, 2023
South Carolina
1 review
0 helpful votes
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Great-looking shoes with issues
October 22, 2023

I bought these shoes for their cute appearance and overall comfort, garnering compliments the first day I wore them to work. But as the day wore on they soon seemed to "loosen," and I realized they're too big. I'm a clear size 7M, for which the accompanying conversion chart advised European size 38 to fit 7-7.5 American feet. I'm now trying to wear thicker socks and considering ways to add padding so the shoes don't "flop" when I walk. Footwear Etc. itself isn't the problem - it's the shoes and advised sizing. The store was incredibly fast and professional with delivery and even included a message in the box from an employee hoping I will enjoy the shoes, which I do love and am hoping I can remedy or replace. Buyers should be mindful of sizing when ordering online with no opportunity to try them on first.

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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Best sandals
October 18, 2023
Updated review

I have been wearing variations of these sandals for over 8 years. They are so comfortable and good for your feet. My chiropractor always commends me on my choice.

Date of experience: October 18, 2023

Quick and easy
December 14, 2022
Previous review

Quick and easy

Date of experience: December 14, 2022
New York
1 review
0 helpful votes
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Great shoe!
October 18, 2023

Good experience both ordering, in delivery time, and in the actual product.

Date of experience: October 18, 2023
Ohio
1 review
0 helpful votes
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Great communication
October 18, 2023

Communication and order tracking was great. Shipping was free which is great but it took a little longer than I would have wanted

Date of experience: October 18, 2023
Missouri
2 reviews
0 helpful votes
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Easy Peasy
October 14, 2023

Thank you for making ordering so easy. The quality and speed of delivery were outstanding!

Date of experience: October 14, 2023
Alabama
1 review
0 helpful votes
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Great
October 11, 2023

Great shopping experience. Reliable product and timely delivery. I did get a call to confirm my delivery address, which I thought was a little odd, but everything else went smoothly and I got the shoes I wanted

Date of experience: October 11, 2023
California
1 review
0 helpful votes
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They don't stay on
November 9, 2023

I thought purchasing a "higher quality", no-show sock would make a difference, but these aren't any better than the less expensive ones. They fall off of your heels immediately when walking. I will not be buying again.

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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Beanies
October 9, 2023

The order delivery process was quick and that is Superb!

Date of experience: October 9, 2023
Illinois
1 review
0 helpful votes
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Amazing Company
October 9, 2023

I would definitely order from this company again Thank you

Date of experience: October 9, 2023
Massachusetts
1 review
0 helpful votes
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Beautiful shoes, but were too small so I need to exchange them. I have had other Rieker shoes in this size before which were just fine, so it looks like the sizing might vary according to the type of shoe.

Date of experience: October 6, 2023
Indiana
1 review
0 helpful votes
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Excellent
October 1, 2023
Updated review

Definitely recommend Footwear.User friendly website. Offering excellent brands and good prices.

Date of experience: October 1, 2023

Very user friendly web site
November 5, 2022
Previous review

Very user friendly web site

Date of experience: November 5, 2022
Texas
1 review
0 helpful votes
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I like the shoes
September 29, 2023

Like the service and good quality shoes for my mom that is disable

Date of experience: September 29, 2023
South Carolina
1 review
0 helpful votes
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Very good
September 28, 2023

No problem got them in plenty of time. Love this new shoes.

Date of experience: September 28, 2023
Illinois
1 review
0 helpful votes
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Intuative
September 27, 2023

We had difficulty finding this shoe in the right size. My husband has 4E feet, which often limits his options in quality shoes. He's new to the Hoka brand, and I finally convinced him to try them. Then, as luck would have it, we couldn't find any in extra wide to try. He tried the wide on in a local sporting goods store, and they were too snug. We searched high and low and finally found this gem.

Date of experience: September 27, 2023
Kansas
1 review
0 helpful votes
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Great Boots!
September 24, 2023

Already own one pair. Love the price and the quality.

Date of experience: September 24, 2023
New York
1 review
0 helpful votes
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Great site for shoes
September 22, 2023

I found a hard to find pair of shoes and they were perfect! Fast and easy shipping. Great experience!

Date of experience: September 22, 2023