My Samsung S6 died only showing a black screen and a green LED. It didn't react to any button combinations (e.g., Pwr, Vol+, Home). I just wanted to get my data (photos, contacts, conversations). So, I tried the free version of fonelab, which didn't work. I then purchased a license and the full version didn't work either. Contacted the support, submitted a dump file, but never received any guidance on what to do. I was only asked whether my PC recognized the phone. Stupid question: I wouldn't have needed their software in the first place if I could connect to the phone's hard drive with my PC... Asked for a refund because their software didn't do anything. The request for refund was denied. Pretty expensive for 3 slides of instructions on what key combinations to try... Just a big fraud...
Do not order anything from this website. They state they have a money back garuante, but will make sure to reply after the 30 days, so that they can state that the product has expired and they can longer offer refunds. The company fully well know what they are doing, and are trying to scam people out of their money.
Worse than that, the product they license, does not work. They claim to be able to recover lost data, lost messages. However, what it does is just show you the information that already exist on your phone. I made sure to try all the three different ways to recover data, however, this product does not work. And if you ask them for a refund since the product clearly does not do what it is advertised to, they will just give you a phony reason as to why they cannot issue a refund.
If I was you, I would highly stay clear of this company. They will just take your money (expensive product), and will leave you hanging. Spend your money on a different site than this. The reviews speaks for themselves.
Program did not work. Asked for refund within 1 day. They did not provide one. As others have pointed out, this is a scam, not a product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members