Ordered some shoes through this web site however over a month on, no sign of products (possibly still on the way as items being shipped from china). Requested tracking of order - no link given. Credit card company challenging the payment taken.
This is scam website. Sending wrong cheap items and refusing to refund full price. Paid 80 pounds for Dr. martens and received some cheaply made trainers branded Adidas and now they offered me 20 pounds refund. SCAM
Unbelievable!
They sent me a wrong product.
Order ID: 54
Date Ordered: 18/08/2016
I've contacted them to ask for return/refund and the answer was:
"On 11/10/2016 09:15, cindy li wrote:
> Dear Friend
> Thank you for your feedback.
> Sorry for our fault.
> For avoiding the high shipping cost, we suggest you try to resell to someone else. At the same time, you will get a nicer discount coupon as our compensation.
> Any question please contact us freely.
> Best wishes"
WE SUGGEST YOU TRY TO RESELL IT TO SOMEONE ELSE!
I replied that it's ridiculous and demanded full refund; they asked to send them photo's of the product and the box; I did it immediately... AND... they disappeared forever! No sign of life anymore. It's month now since the photos were sent.
It is called deception and irresponsibility. The customer is in another country meaning they can swindle them Scot-free. What a filth!
And the payment was made through bebestonline.com. Of course I've contacted them too and there was no reaction either.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members