On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FlowerAura Reviews Summary
FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.
Instant Feedback
We monitor reviews for authenticity
I found this company and I am so happy with their service and products offered. They did an excellent job as I needed this delivery to happen while I was across the globe.
Cake was so delicious and delivered on time. Most authentic website to send surprise for your loved once
I am kind of disappointed. The cake was entirely different (looked classy) in the picture but when the cake arrived, it seemed like it was made in some local bakery. Would not recommend photo cakes to anyone
Very pathetic, very poor. Can't rely on them. They provide no clear information on the status. Please listen to your customers.
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis.
I had ordered for mid-night delivery. However, they delivered it at 9:30 pm & spoiled all the surprised.
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis.
I wished to deliver a plant to my father on his birthday as I live in out of India. I planed to order from this site but the experience of this chat support is very horrible. I chatted on their chat help one of useless man Raaj wrote "allow me a moment and never replied till 20 minutes. I think I saved myself to go with a fraud site.
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share yourContact details or order number at wecare@floweraura.com so that we can resolve this on a priority basis.
I had ordered a bouquet of teddies from their website. They order was placed and payment was successful.
Then i get a message that the same color of teddies is not available can we change it to pink and white instead to which i agreed. I requested them to send me the picture of the bouquet before delivery to ensure if it was appropriate and they did not do so. Finally i was horrified with what was delivered and have written to them multiple times to take it back and refund the money but now nobody is responding. They sent a bundle of local road side pink teddies that look like pigs just tied together in a cluster. Their service is horrible and most untrustworthy. They really can ruin any special occasion stay away from them.
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
The chat team was helped me in the best way... My cake was not delivered as expected it was spoiled while delivering. But support team was helped me on replacement of cake with fast delivery... I am so happy for the way they responded. Thankyou somuch.
Hi Aswini,
Thank you for sharing your feedback! We extremely apologize for the inconvenience that may have caused you because of the issue that happened while delivering the order. We for sure going to take corrective actions to avoid such incidents to happen in the future. Feel free to get in touch with us in case of any query, our executive will be more than happy to assist you and resolving the issue in the best possible way.
Ordered a Combo of Flowers chocolates and a teddy for my girl's birthday. They delivered flower separately... and teddy after 30 mins... and waiting for chocolates still to be delivered... WTF... spoiled everything and I paid 1700 for this stupid... holy crap... never order anything from these guys.
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we have already escalated the issue. We promise we will get this resolved soon. We have arranged the call back to resolve the issue on your registered phone no.
Guy named Raj on chat support, he never responded to the messages for 20 mins. Feeling helpless with their service.
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we have already working n the same and have also arranged the call back on the given no. This ongoing issue will be resolved within a while for sure.
Kindly get in touch with us in case you face any problem in the future as well. You can drop an email at "wecare@floweraura.com" or can give us a call at " 9650062220" and one of our executives will be more than happy to assist you.
I placed an order for one bouquet last night for my parents anniversary, I am quite shocked to see the arrangement after the delivery completely different arrangement as per my expectations.
Completely disappointed with your services, 1st time I experienced your service and completely dissatisfied.
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
ORDER NO #*******
I ORDERED FOR A Niloufer-E-Hayat WORTH RS. 1299 AND A Tempting Truffle Cake WORTH RS. 1365 BUT IT WAS NOT WORTH THE PRICE WITH THE POOREST SERVICE.
I HAD PLACED MY ORDER 2 DAYS WELL IN ADVANCE BEFORE THE DELIVERY DATE WITH A FIXED TIME DELIVERY(RS. 200 EXTRA) BETWEEN 11 AM - 12 NOON. BUT WAS NOT FULFILLED AT ALL.
IN Niloufer-E-Hayat, INSTEAD OF PINK ROSES, RED ROSES WERE PLACED AND THE CAKE WAS ALSO STALE AND BADLY PRESENTED. MOREOVER ARRANGEMENT FOR PINK ROSES COULD'NT BE MADE IN TWO DAYS TIME AND THEY JUST REFUSED ANY OTHER ARRANGEMENT AT THE VERY LAST MOMENT. THE DELIVERY WAS ANYHOW MADE BY 3 PM.
NOT AT ALL RECOMMENDED FOR ANY KIND OF PURCHASE.
POOREST SERVICE AND WORST EXPERIENCE EVER..
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
They don't value time, won't deliver on time except they can say that it is a time slot anywhere between 0900-1900, they can even claim customer is lying and can't even find details what was told to them wen they are not able to meet the target.
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis.
Very bad service for them had my Anniversary and they didnt deliver and top saying pincode is wrong and called receiver to come and collect the gift saying we dont deliver there, and top customer service keep calling and arguing that you are not correct, dont ever order anything from this website bad service
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
For a couple of times I've made my orders with Flower Aura and it never left me disappointed.
Their service and quality products are the uniqueness.
Much recommended.
The product quality is really great. I ordered a cake that look and tasted excellent and the delivery was on time. Thank You So Much Guys
Hi Chitra,
Thank You For your kind words.
At FlowerAura, it is an endeavour to provide the utmost quality of services to our customer. It is rewarding to know that we have been successful in doing so. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura
Phone krkr delivery boy puchta h ki mam address yhi h cake nd flowers ka. Confirm krra hu address
What the $#*! what is need to confirm the address.
Nso surprise left.
I want midnight delivery
But at 8pm the delivery boy calls and ask
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
It doesn't matter the items they show on the website for particular order, they just swap the items whichever is cheaper or available. They don't even ask before doing this and try to keep their profit high. Poor Quality, Poor customer assistance and Cheap service!
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis.
Good service. But delay. I had sent flowers to Sangli. It reached around 9 p.m. in the night after frequent taking follow ups. I was expecting delivery during the day time. Flowers were good in condition.
Dear Vidya,
We really apologize for the inconvenience this may have caused you. Kindly share your order no at wecare@floweraura.com and we promise you to resolve the issue on priorty basis.
This was my Second order impressed with your Excellent Customer Service and Delivery Team, my order was placed for standard delivery but arrived early.
The packaging was awesome.
Feels Valued. Keep up the great work Team Floweraura, will continue to use your service.
CHEERS!
Lianching Tombing
18/10/2019, Imphal
Hi Lianching,
Thank You For your kind words.
At FlowerAura, it is an endeavour to provide the utmost quality of services to our customer. It is rewarding to know that we have been successful in doing so. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura
From the business
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shilpa,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. We really appreciate your feedback and for sure going to take this advice in front of the concerned team and will be trying our best to continue to not only meet but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! Team Floweraura