FlowerAuraReviews 1,125

I had ordered flowers for my wife for Valentine's day. The whole day went by only on trying to contact the customer care and following up with regards to the status of my order. The customer care number was busy the entire day and the live chat option is useless cause first you number in the waiting queue is probably quite far and then the person on the chat does not reply.
They delivered the flowers the next day. The bouquet quality was also very mediocre. They are a bunch of fools who do not understand the importance of a special occasion so better buy flowers from the florist directly and save yourself from all the hassle.

I ordered flowers and a black forest cake for my wife on Valentines day and Floweraura really screwed up the occasion. They delivered flowers that were almost dead and a cake that was completely smashed beyond recognition. If I was running a business, I would be ashamed to deliver such products to my customers. On top of that, their chat service was not helpful at all. When i managed to get someone online, all they did was say "Hi, how may I help you" and that was the end of the chat. No one responded after that. They didn't even wrap the flowers in the correct paper. I have uploaded pictures showing what I ordered (Website photo) and what was delivered to my wife.

They are the worst delivery service in the country.
Not only do they not deliver on time but they lie about attempting to deliver and then refuse a refund.

I ordered flowers for Valentine's Day to be delivered to the Taj Calicut for my wife who was scheduled to fly in and check in that day. Since she would have been unavailable on the phone while on flight, I coordinated with the hotel reception and security which is available 24/7 to accept the flowers.

There was no delivery on 14th nor was there an attempt on the 15th.

When I got in touch with them on the 16th I was told they tried calling my wife and attempting a delivery and since she was unavailable they could not deliver. That's a blatant lie. She has missed call alerts and there was no attempt to call her. Neither did anyone come to the hotel to deliver.

When I asked for a refund I was told since the flowers are perishable they will not refund the money.

Such pathetic and abysmally poor customer service.

Do not order from these cheats.

I will be taking them to consumer court.

Floweraura had such a bad service. I ordeed such an expensive Flower and cake for my wife. They charge premium few for Valentine's day & Delivery charges & still didn't deliver the order. Tried Reach out to customer service but phone was always busy & no call back. And via chat just a standard response in one line we will deliver your order today & no reply that by what time will they deliver. When asked to return the money & cancel the order, no response on that either. They are fraud. I should have ferns n petals or should have called any local flower shop instead of there service for the first time.

Very helpful for purchasing a good quality product and gifting your special ones on time services. It helps me to gift my product to my parents on their anniversary from far away to my hometown also on a reasonable price. I m so thankful to this.
Outstanding selection, superior delivery, fragrant, exquisite and you will get exactly what you see on the site! The flowers were extremely fresh, and I will never order from anywhere besides ferns and petals again.

Thanking yoooouuuuu so much.:-)

Please I advice to all the viewers please use use at least ones and come more closer to your family and friends.

Why are your eggless Pineapple cakes time and again BITTER?
VERY GOOD PRESENTATION AND FLOWER BOUQUETS. Timely deliveries every time with intimation sent to the sender appropriately. But Bitters cakes spoil the mood and the occasion.
And lastly, if in the request for feedback FlowerAura mail, you choose the number 3 face or lower, it will lead you to a Page not found 404 error. But if you choose no. 5 excellent, then you can write a review!