FlowerAura has a rating of 2.2 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 260th among Flower Delivery sites.
Nice communication with customer, all doubts cleared. Got on the spot replies from support team, thanks.
I have make payment for the product but didn't received the confirmation from floweraura.com after that I got online support from this website and they really support me to confirm my order...
PANKAJ KUMAR
Dear Pankaj,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I am greatful to floweraura and their amazing customer support team who have always helped me to place order smoothly. Special thanks to Kamal and Rashid for arranging a smooth delivery for me as per my convenience. Ps: I am an international customer but floweraura never let me down unlike big brands in india who do not even offer payment through international cards. I've been a constant customer past 2.5 years and never disappointed. Thanks again floweraura and team. You guys are amazing. :)
Dear Kuhu,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Kamal was very helpful...
Helped me in selecting the right product and over an above made sure that the order is delivered the same date.
Dear Deepti,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Happy with the prompt services from Manish. I hope my order will be delivered as per timelines given on the site.
Thanks
Dear Hitesh,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
(MANISH) has supported well, and with in no times! My niece was out of town, so, order date was changed on one request. Thanks!
Dear Kishor,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The booking over the website was a good experience. The customer care helped me through chat box. Now further review will be done once the product is delivered.
Hey,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Thank you so much Floweraura for the beautiful bouquet with fresh flowers.
I recommend this based on personal experience
Dear Tanvi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I was able to place the order without any issues. When I had to change my order Kamal was able to help me right away. Great customer service & I was able to resolve the issue without any delays & am a happy customer. Thanks Kamal for your help
Dear Girish,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Kamal was very patient, courteous & efficient in handling my orders. I placed them from USA, so initially there was a glitch with payment going through. But this was efficiently taken care of. Very pleased.
Dear Sudhir,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I had ordered flowers for which money got deducted and order was not placed. Deepak helped me through the issue, on chat.
Not only he made sure that my order is placed, but also the delivery was made on time. Highly satisfied!
Dear Kirti,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Kamal helped to sort out problems I faced for placing orders to Panaji, Goa Location. And assuring me the delivery before 3; 00 pm as Reception time is up to 3:00 pm
Order ID ******* & *******
Dear Prakash,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I ordered 3 cakes from floweraura and to my disappointment all were sooooo ugly. They do not match the image at all. And the msg on them seem to be written be a 5yr old child. Also who uses pink cream to write on a truffle cake!
Amateur bakers...
Order from here and be assured to spoil ur special day!
Hi Pallavi,
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis
Regards
Floweraura.com
Thank you Rashid for your wonderful gesture and kind help... You are the best! It was amazing that how quick you have fixed my problem and gave a quick solution by calling me over phone. Have a great day buddy!
Dear Sanchari,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Kamal from the team was so quick to resolve all my queries regarding speed delivery and location and everything. Very politely answered and great service. Tremendous to have such great experience.
Dear Manisha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
1. Answered all questions
2. Gave me options and suggestions
3. Directed me to the correct link
4. Explained musical gift
Customer service 5 star.
Especially since I came from another site, because the chat person didn't respond. This is rockin
Dear Jisha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Second time ordering here. I have to especially mention Manish who assisted me so well! Hoping that this second transaction will be a successful one, as well.
Dear Atheena,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Hi,
My wife and I are so glad and appreciate that our order # *******on Floweraura was delivered promptly this morning in Hyderabad, as scheduled, on my daughter's wedding anniversary day.
This was our very first order on Floweraura that I placed after midnight on December 09,2020 from Pune with some trepidation and to our utter surprise it was delivered within a few hours by 10:00 AM the same day! Moreover, placing this order via your portal was absolutely smooth with no hassles whatsoever.
As soon as she received this anniversary gift, my daughter WhatsApped us thanking and stating that the Pink Roses and the Truffle looked delightfully fresh and attractive as can be seen from the attached picture.
Thank you for making our day and keep up the good work!
We shall not hesitate to place our next order on Floweraura and recommend it whenever we need to gift flowers, cakes etc. to our relatives or friends.
Kudos to your wonderful team and wish you all the best!
Regards,
Jaya & Kalyan Lingham
*******965
Hi Kalyan,
We are glad to know that you had a joyful experience with us. We guess mistakenly the rating selected is of 1 star instead of 5.
Thanks.
It's just perfect picture animated on mug. And It made my Fiance day special with special note messege.
Hey Keerthana,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Manish, I love to place order here, you are not really very helping but a good human being also, u attend my query immediately thank u so so so much...
Dear Vairagi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Answer: I was also confused after reading the reviews... but my experience with them was gud... i had ordered pineapple cake and chocolates on my brother's anniversary... they delivered my order in fixed time( within 3 hrs) and the cake was fresh and tasty... cant say about flowers as i have not ordered them...
Answer: Hi Jaya, Kindly help us with the email id used for the transaction so that we can check the same.
Answer: Hi Savina! We're really sorry for the experience. Please inbox us your order ID. We'll get this checked on priority. Thanks!
Answer: Dear Ceb, there's online chat support available from 9am till 11pm IST seven days a week, and you can reach us at 9650062220 in the same timings. Let us know your query so that can assist you in a better manner.
Answer: Hey Apranjila, kindly PM us the order id, so that we can check about what went wrong!
Answer: Hi Lakshmy, Thank you for writing in! Floweraura is a gifting company, which deals in gifting of Flowers, cakes, and gift items, with lots of feelings and emotions of yours to your loved one! You can visit our website www.floweraura.com for more queries or even call us at 8882077077. Cheers! Team Floweraura
Answer: Going by my experience, you may be in for disappointment. Keep complaining, keep reviewing forever don't let them browbeat you.
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
Hey Rahul,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura