FlowerAura has a rating of 2.2 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 13th among Flower Delivery sites.
I have got a birthday surprise through this app and the cake, card and the teddy were absolutely amazing. Good service. Now I'm going to give surprise to someone and I was helped by Kamal in planning this.
Deepak, provided the appropriate information which help to place the order, hope it will deliver by early morning, thanks
Dear Naveen,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I did a wrong booking for an Anniversary cake and Manish help me proactively and resolved my issue within minutes.
Very polite and great service.
Dear Abhikalp,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I ordered a bouquet for my aunt and uncle's anniversary from Flower Aura. They have good variety for fairly reasonable prices. A shout-out to Manish from the support team for helping me through the process and simplifying it for me!
Dear Raj,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Today we tried to order a Birthday for my Mumma. And we wanted to be deliver today midnight before 12 but online we did not get any time slot and we were disappointed to see this. And then we contacted the support team through Chat Box. And Mr. Manish responded my query very quickly and he gave very quick response to resolve our query to help us. and he made the cake delivery by today itself.
Thanks FlowerAura and Mr. Manish
From: Gyan Swaroop Gautam
Dear Gyan,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I ordered cake yesterday for an occasion from floweraura. Earlier I ordered flowers but this time I ordered combo cake and flowers. While I cut the cake to my surprise I found a finger nail. I threw away whole cake in dustbin. When I contacted flower aura they asked to send pic of nail. I sent the cake cut pic but not a pic with nail. Bcoz I didn't expect while I'm serving my guests, I found this. I didn't get any help from flower aura; for this disgusting experience I faced. I need some justice in this regard
Hi Nik,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Regards
Floweraura.com
Thanks for considering my exceptional request and helping me out to find out the best fit. Karishma was really polite and patient executive with amazing understanding... Thanks a ton Floweraura...
Dear Pallavi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Karishma from customer support was very helpful in guiding me through online order. She patiently replied to all my queries and navigated me through the entire process. Thanks a lot
Dear Preeti,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Always happy to order from floweraura good collection of flowers n cakes n other gifting items well come keep it up
Hey Urwashi,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
You have been really great with your service and the product so far for the last 2 years.
Timely and express deliveries had made the day for my loved ones. Thanks to Karishma for today. I got some discount coupons.:-)
Dear Ranju,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I'm looking for the gift to my friend in India. This website is very helpful. Because I just got to know a good new and have no time to prepare anything. So I came on this site. I don't know much about this site. So I choose to contact support. I don't think nobody will reply at this time, because it's too late night and then I got reply no more 5 min. I talked to Rashid.
Rashid helped me a lot for all the processes. When I don't know what to buy till done with payment and also Helped me recheck my order again. I don't know what to say. Can say only "Excellent service"
Now I'm waiting for the order will be delivery tomorrow and hope it will be the same like in the photos haha
Hi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Karishma from the customer support team provided the best experience and i was happy to place my order with them.
The order is still not delivered but i giving feed back for the support provided.
Will definitely order with them again.
Dear Meenal,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
This was an unique experience when the support was available just when I logged in to the site
Ms. Karishma helped me choose the right product and this is first time such a real time response was available
Dear Suguna,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Best place to order cakes and flowers! I have been using their service for the past 3 to 4 years. They will only remind you of birthdays coming up.!
Had ordered cake and flowers and suddenly decided the give a suprise by getting it a day earlier so we can celebrate at night itself.
Very simple just chat with Karishma their representative and in a minute the change was done. No hassles.
Thanks and keep up the good work
Dear Valerian,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I am glad to get help from Manish for booking a order at the last moment. I would say he is just amazing. Thanks for the support sir. Keep helping people.
Dear Abhishek,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Thanks to RUCHI for attending my concern and helping me out in placing the order. Thanks a lot for your help
Dear Abhilasha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Sudhir help me a lot to place my order and provide coupon code for discount.
Thanks a lot and keep up the good work.
Dear Yogesh,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Nice and quick sevice. Agent Karishma was the best. She really reached out to helpand support. Would definetely recomed
Dear Ajay,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Hello, I want you to tell you that your customer support, Mr Manish is really really good and has been a great help to me he helped me in just few minutes.
Dear Deeksha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Glad that they helped me in short notice. Really happy with the support and pleased that I was able to order swiftly.
Dear Alnoor,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Answer: I was also confused after reading the reviews... but my experience with them was gud... i had ordered pineapple cake and chocolates on my brother's anniversary... they delivered my order in fixed time( within 3 hrs) and the cake was fresh and tasty... cant say about flowers as i have not ordered them...
Answer: Hi Jaya, Kindly help us with the email id used for the transaction so that we can check the same.
Answer: Hi Savina! We're really sorry for the experience. Please inbox us your order ID. We'll get this checked on priority. Thanks!
Answer: Dear Ceb, there's online chat support available from 9am till 11pm IST seven days a week, and you can reach us at 9650062220 in the same timings. Let us know your query so that can assist you in a better manner.
Answer: Hey Apranjila, kindly PM us the order id, so that we can check about what went wrong!
Answer: Hi Lakshmy, Thank you for writing in! Floweraura is a gifting company, which deals in gifting of Flowers, cakes, and gift items, with lots of feelings and emotions of yours to your loved one! You can visit our website www.floweraura.com for more queries or even call us at 8882077077. Cheers! Team Floweraura
Answer: Going by my experience, you may be in for disappointment. Keep complaining, keep reviewing forever don't let them browbeat you.
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
Dear Mahi,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura