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New York
0 reviews
0 helpful votes
Follow MICHAEL U.
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I received an email that my sneakers were sold. Upon contacting Flight Club regarding my 283.00 I was never paid for the sneakers which sold on there web site. Company is fraudulent. You receive no response from there support team. STAY AWAY

Date of experience: January 21, 2022
Florida
1 review
3 helpful votes
Follow Shana N.
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Will take your money
August 3, 2022

This is the most worst shoe company to order from. 1st u can't talk to no one about none of your shoe problems. Then even if your card was charged wrong u can't get a refund. So basically I'm stuck with shoes that was ordered by accident by my kids. And I can't do nothing about it. Please be aware that this is a very shady company and you can't even get a email back. I'm out 235.89 with no way yo get help. Please be very careful if u decide to buy thru this company. It's not trusted.

Date of experience: August 3, 2022
New York
1 review
11 helpful votes
Follow Aaron F.
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If your looking for Authentic…….find another site
My shoes came in plastic bags my boxes were broken down with the shoes in a fedex box… of course what happens when you ship shoes out of a box
They both came to my house Crushed and dented up
My shoes were not the right color…. The way the arrived was disrespectful…. Never ever again…. They made me so mad I had to write this review…. Omm

Date of experience: March 7, 2023
Florida
1 review
16 helpful votes
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Flight club is a fraud!
September 18, 2021

I ordered shoes two weeks before my vacation, never received them and when I asked about the status of my order they canceled it without giving me a reason. They have very poor communication skills and grammar. The person who responds is from Mexico and the shoes come from China. I was glad for my refund but after waiting for two weeks I really wanted the shoes. I suggest going to your local flea market if you want to buy bootleg shoes anyway.

Date of experience: September 18, 2021
Georgia
2 reviews
12 helpful votes
Follow Shawn S.
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I bought a $250 pair of sneakers! First day I wore them the soles starting falling off! I sent photos and requested a refund but was initially rejected but they would resell my defective product to another buyer! Finally got a refund approval but went I sent the shoes in they rejected my return and again offered to resell to another buyer at original price! This company is all about profits not the customers! Be afraid, very afraid!

+3
Date of experience: March 31, 2022
Alaska
1 review
3 helpful votes
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Thief's
February 26, 2021

I ordered some white jays in new condition and they came dirty and creased I emailed for an exchange and they never got back to me I recommend calling your bank and disputing charges with your purchase because flight club customer service does not care about you and the $#*!ty shoes they sent you, keep your money away from this company

Date of experience: February 26, 2021
Singapore
1 review
18 helpful votes
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Absolutely Terrible
November 22, 2019

Terrible experience. Poor customer service, over priced and no remorse for their mistakes, referencing "all sales are final." Save your money and buy from a more reputable company that stands behind their product. These are just a bunch of street-hustlers looking for a quick dollar.

Date of experience: November 22, 2019
New York
1 review
12 helpful votes
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Fake sneakers direct from China!
September 6, 2021

I bought a pair of Air Max 90 and they where shipped directly from China to me in the U.S. they looked funny. I wore them for a few hours and noticed the stitching on the side wasn't stitched at all. After further close inspection I came to the conclusion that I received a Chinese knock off from Flight club. Please don't buy of these people. They don't even answer emails.

Date of experience: September 6, 2021
Florida
1 review
0 helpful votes
Follow Sandra M.
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I retract!
October 8, 2023

I ordered a Jordan pair of sneakers. Next day they were at my door in perfect conditions, but they are not originals. They should be all white but they have beige parts.

Date of experience: October 6, 2023
North Carolina
1 review
0 helpful votes
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They will not respond to claims my shoes are a week past when they were supposed to be here have made 2 claims with 0 response $#*! this company I hope they go out of business and there ceo has to sell his body to feed his kids

Date of experience: April 12, 2021
Georgia
1 review
3 helpful votes
Follow Big B.
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I will never buy from this company again. They sent me some defect jordan's that wasn't stitched right. Glue was all over the shoe. The air Jordan on the head was missing/wasn't stitched correctly plus shoes was dirty looking. They don't wanna give you a refund cause of their mess up. I sent the shoe in for a refund and never gotten my full refund. If you're reading this please don't shop with them it's not worth losing your money. So now I'm out of money with no shoes that Jordan is missing a head on the picture below…. The whole shoe was a joke giving Jordan A bad name.SCAM!

Date of experience: June 16, 2023
Pennsylvania
0 reviews
0 helpful votes
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Amazing site!
June 24, 2022

My experience at Flight Club was amazing. I ordered a pair of Nike Vapor Max 2021 in a size ten and they shipped in seven business days. I was quickly concerned because reviews on the site said that shoes didn't come in time, their shoes were fake, or their shoes came used. I became even more concerned when I saw that my shoes were coming from China. When my shoes came though, they were completely legit, perfect condition, and the shoes came incredibly fast. I highly recommend buying shoes from Flight Club.

Date of experience: June 24, 2022
Rhode Island
1 review
1 helpful vote
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THEY'RE A SCAM
February 19, 2022

Sold me replicas with chinese labels all over it and are telling me they are real, not even a sneakerhead and can tell. I contacted them and they were no help the only option was they rob me of my money or I resell on there website. Waiting for them to pull some bll$#*! because I got hella evidence and will bring it to court.

Date of experience: February 19, 2022
Macao
1 review
1 helpful vote
Follow Zu'auhn K.
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Flight Club SUCKS
September 26, 2023

This company does not keep you informed on your order. It takes weeks to get your shoes from them. No one communicates to inform what's going on or when you will receive your order.
I really don't see the point of this company at all.

Date of experience: September 26, 2023
Georgia
1 review
0 helpful votes
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Big Trap.
December 27, 2021

These Beasts hide their no return policy in today's e-commerce.
How do you not have a return policy on supposedly new items?
If after this review, you still patronize them, you have no one but yourself to blame.
Thieves!

Date of experience: December 27, 2021
Maryland
1 review
3 helpful votes
Follow Kristina C.
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After reading these AWFUL reviews I sent an email to cancel the order. I received a reply that it was too late. Now I'm preparing myself for some BS. When the shoes arrive 4 days after I placed the order I skepticallly opened the box. To my surprised the shoes I ordered were inside. They are beautiful and I'm extremely happy. I'm sorry other people had bad experiences but they hit the mark with my order.

Date of experience: December 11, 2022
Arizona
1 review
0 helpful votes
Follow janet g.
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I purchased my first pair of Jordan's with them on 11/24/21 so i can gift to my son for Christmas and they sent me some damaged shoes and did not mention any of this problem on description of shoe when i purchased them. I've been going back and forth with them about getting full refund to my bank account and all they can say is they are still analyzing 2 days after i reach out if no one gets this issue resolve I will be reporting them to the BBB and have them get my money back. This has been the worse experience ever! At this point all I'm asking is for is my money back $300.20 i would not be asking for a refund of the shoes came to me in good conditions like mentioned

Date of experience: December 16, 2021
Pennsylvania
1 review
2 helpful votes
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Terrible
August 6, 2021

I ordered a pair of shoes and they are literally fake. I've been waiting so long and was so exited when I seen Fight Club had them. Then once they got here the shoes are literally fake and look nothing like the picture. This website sucks please I beg you don't order anything from this website it's a waste.

Date of experience: August 6, 2021
New York
1 review
6 helpful votes
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Creases
June 22, 2023

My shoes came in yesterday that I ordered brand new and I noticed creases in one of them, don't think I'll be buying from them anytime soon especially shoes that costed me almost $500. Be carful with flight club, they don't even accept returns, pretty careless imo.

Date of experience: June 22, 2023
Canada
1 review
0 helpful votes
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Bought a $180 pair of shoes and paid for it. When it got to Canada an undisclosed $132 dollar import duty fee was added, when it was delivered to my door. This was NOT previously stated by Flight Club that I had to pay this amount. There is no way to refund the shoes either. Will not be buying from them again and I highly discourage others to buy from Flight Club. Be aware there may be additional costs!

Date of experience: August 17, 2022

Overview

Flight Club has a rating of 1.3 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flight Club most frequently mention customer service, wrong size and air jordan. Flight Club ranks 141st among Athletic Shoes sites.

service
224
value
216
shipping
223
returns
178
quality
192
+238