Flight Club

Hello, let me start by saying I hope this goes well. My daughter purchased a pair of Cool Grey Jordan 11's, 2021 addition. For $360. She finally received them today. How if the sneakers were authenticated by Flight Club. She received 2 right shoes. This is so unacceptable. I can't get anyone on the phone. So now I have to take a day off to personally go out my way to make sure she have a nice Christmas. I expect that Flight Club will make her happy and whole.

They say they are New York based and if item is ordered it should be received within 5 days. It's been 10 days and it's still in Europe and they don't provide any support number… so so upset at this company and regret ordering my shoes from them. Last time

I ordered some retro # 4 Jordan's for my godson who Is 9 years old on December 21,2022 and paid for 2 day shipping which was $30. They were supposed to be a Christmas gift, however I still have not received my package to this date January 03,2023. I emailed customer service 3 times and demanded a refund for my shipping fee. I was told that they don't do returns on shipping fee's but will give me a lifetime credit with them. I do not want a credit from them because I will not ever order from them again. So please people, stay away from them and there site...

So nobody knows about Jordan apparently. Where do you all think his shoes are made? You can't blame FC, they SELL the shoes. LOL. Those shoes in the stores are from there too. That's why he charge you goofs so much. I've been getting sneakers from FC for years and never had an issue.

I ordered a pair of Jordan 1's for my daughter. Got them with no problem. Super fast, great condition. That was in September. I recently ordered 2 pairs of sneakers Jordan 1's and Yeezy's. Received the Jordan 1's with out a problem... Still waiting for Yeezy. I received an email that they were shipped out however the tracking number they provided only says a label was created with Fedex, never picked up from courier. I've been emailing them and yes they have been contacting me back however with some bull about an investigation with the courier. What investigation? Fedex never was in possession of this package. It only shows a label was created via Fedex.com. It was never scanned for pick up... I am beginning to think I am out $330 bucks. To be continued I guess..

When I read all the negative reviews I thought I was f*cked. Although the shoes did take a while to be delivered I am very happy with that I got, the shoes were perfect and the right size. I wouldn't pay no kind to the negative reviews. But their prices are kind of on the high end

Just got my university gold 9 in they are legit clean condition delivery process was a little delay which is understandable due to COVID very happy i got the shoes and look forward to doing business again

One of my shoes was a 9 which i ordered the other was a 8 i didnt order so im glad i can fit the 8 but that was so bad im mad. $#*! FLIGHT CLUB I RECOMMEND GOAT

Terrible customer service. Charged me for damaged shoes that they themselves sent me pictures of the problem, gave me an option to get refunded or for them to search for other shoes. I chose refund. Well guess who is paying for and receiving damaged goods, regardless of what they said, me. I'm eating money for shoes that are definitely not worth over $100. The flight club does not except returns either. So screw me I guess. Very poor customer service absolute trash business and just a scam to dump off garbage merchandise for outrageous prices. Do not do business with this company if you are smart.

Pretty much impossible to find my Adidas style (Campus) and size (10) in spring 2022. So I took a chance on Flight Club. After I ordered I read all these reviews and thought I was screwed. Even more so when I saw my shoes were coming from China.

But hey they arrived today and yeah it's exactly what I ordered. I guess this works after all lol! (Or I got a bootleg but I'll take it)

Beautiful website/emails, but total fraud. They charge your card immediately, then make the order status "Confirmed" instantly, and then you never hear from them again. I have reached out to their "Support" online, and in other ways to only experience total silence from these people. You never get a "Shipping/Tracking" email... they've taken your money and run. I'm reporting to VISA - they should not be allowed to be a merchant.

Was so scared after reading reviews online (my husband ordered shoes from this site without my knowledge) I immediately went and read ALL these reviews…. I was expecting the worst! My husband said "wait", remember, worst reviews are always first to go up and boy was he right! We got my daughters shoes in, and they were AWESOME. We loved them so much we ordered another pair for my son, and those were just as great as the first. I don't normally leave reviews, but I thought, this poor website bashes hard…. Good reviews are most often forgotten, but they did not disappoint, on two separate occasions.

I copped 2 pairs of Jordan 1's. One pair of highs (smoke greys) and one pair of lows (true blue). Why does flight club get so much unnecessary hate? The shoes are brand new and flawless. I would definitely recommend you buy from them.

I reached out to their support team to let them know there was a mistake when placing the order. They agreed to give me a refund. I have reached out plenty of times because the refund never hit my account. Their representatives keep saying that it was refunded (every email they mention a different refund date), but my bank shows it was withdrawn from my account at a date later than mentioned. They keep giving me the run around and I don't know who else to contact.

Never buy from this guys! It will take you nowhere when you file a complaint regarding the damaged shoes they're selling! Til now haven't heard from them since I filed a complaint! This is the first and last time I'm gonna buy from them! Don't waste your money with this guys! So disappointed! They even offered me $15 for me not to return the shoes! When I said I wanted a full refund they never replied to my emails again!

I have placed an order from this website over two weeks ago and the order has still not shipped. I have contacted customer service many times and they never get back to me with anything concrete. After me sending four separate emails and 9 days of waiting they finally say they will escalate the issue and get back to me, and I can reply to their email for quicker contact. I have now replied to their email several times and there is simply no answer. They have no phone numbers and I am honestly scared I will never see those shoes or my money again.

Do not order form here!