Fixez

The YouTube video made every step seem really easy, but most were much harder. And then, instead of replacing with a new battery with new parts, the video just put the relived battery and parts back in. This really understand how delicate many of the parts were.

Even following every step, the new battery didn't work for me and I had to buy a new phone. Perhaps I broke one of the wires.

In reality, this is not a replacement I would recommend to anyone who isn't a professional. It's a ton of steps and there are many possible places whether a mistake will brick your phone. Don't bother.

If I truly knew how difficult this would be to get right, I wouldn't have purchased.

I ordered a new screen for my iPad it came to me not working right so I called them. They want to pictures of the packing box and packing slip and everything else to show the damage. Then I paid to ship it back to get it replaced. They said it was damaged so they threw it out without even telling me. So I couldn't put a claim in to the shipping company, which they should've known better since they asked me for all that information in the first place. So in total amount about $300 dollars because they would replace a part that was not right, I did not save any of the packing materials to show me That it was actually damaged. I personally think they just didn't want to do anything for me. This is the worst customer service I have ever received from a company

Just order an item, but it was the wrong one, then i give then a call about 2 min later, and they said they cant do anything about, they cant change it or they cant even replace it. Like 2 min in and they said they already shipped it, the truth is they dont wanna change it or any its just Bad customer support. I email then again and they never responded. Basically this is garbage company with bots giving then high those 5stars as you can see the product is actually pretty bad.

I received my package earlier than expected. Having it shipped from the states to Canada I had my suspicions that it would most likely be broken before it would get to my front door. When opening it I was surprised it was in one piece. I felt my item was perfectly packaged by meticulous employees who care that much for their customers. The item matched the exact discription of the website and fit my iPhone perfectly. The tools that came along with it are also great, it made the process of replacing my screen easier. I couldnt be any happier with my purchase.

Ordered parts for a phone. Was quickly supplied with a FedEx tracking number that showed the package was recieved in Henderson Nevada. No update for almost 3 weeks.
Contacted the seller to find out what was going on.
They immediated refunded partial payment keeping the shipping cost. Their claim was the shipper could not deliver to my PayPal supplied verified address and had returned the shipment to them. 3 weeks and they never reached out there was a problem and was quick to cancel the order keeping the un earned shipping costs only after I inquired about the order.

I was hesitant to order after reading feedback but the price on the touchscreen seemed fair for what was supposed to be a new part.
When the part arrived it was obviously used and DOA.
Sent it back and they claim their tech says it is not from their supplier.
Total Lie and BS.
Phone line goes ONLY to voicemail and they suck at answering emails.

Avoid this mess if you want a quality experience

Purchased a replacement screen for my smart watch. Website stated it was compatible with my device. It was not, after installing watch would not charge or turn on. Got RMA and returned the item. After receiving the item back Fixez.com stated they would not issue a refund because the item they received is not theirs. It is the only replacement screen I ordered and returned the exact item back. After doing further research this is the same tactic they have used on other customers.

I ordered an iPhone 6s Plus screen when it arrived it was missing connections and had damage to the screen I shipped it back (paid for shipping myself) for an exchange or refund and was told I can't because of the damage it arrived with so now I don't have a screen for my phone and I'm out the money I paid for the screen and shipping

I purchased a screen for an iPhone X and installed it. All worked fine until 6 months later screen goes out. I was all excited when I visit the website and it indicates a lifetime warranty! So I got my RMA number and shipped the screen back. Cosmetically the screen was in excellent condition (it was behind tempered glass that had not been broken). I get an email stating there was a crack in the screen and they couldn't exchange my screen?!?! So I asked for a picture of the damage; I'm still waiting for the picture 3 weeks later. Don't be deceived, they don't stand behind warranty!