I ordered a new screen for my iPad it came to me not working right so I called them. They want to pictures of the packing box and packing slip and everything else to show the damage. Then I paid to ship it back to get it replaced. They said it was damaged so they threw it out without even telling me. So I couldn't put a claim in to the shipping company, which they should've known better since they asked me for all that information in the first place. So in total amount about $300 dollars because they would replace a part that was not right, I did not save any of the packing materials to show me That it was actually damaged. I personally think they just didn't want to do anything for me. This is the worst customer service I have ever received from a company