Excellent website for finding parts for old appliances (a refrigerator in our case). Two purchases so far. Smooth. Fast turnaround. Will be back when we need another part.
I ordered some simple to replace parts for my range (knob), my refrigerator (drawer cover) and dryer (lint filter). Nothing complicated in replacement.
You get the real product and without waiting forever for it to arrive. Fabulous - went beyond my wildest expectations. Keep up the wonderful customer service. And your pricing was very reasonable
Got a firebox for my gas grill. They had it in stock and shipped out that day. Easy to install now I will have more years with my grill. Thanks fix.com
Parts I ordered for my older Toro push lawn mower work and fit perfectly, and shipping time was very fast! Highly recommend!
Good people to do business with, but the delivery of my part took over 1 week. A little longer than I expected after seeing the notation on their site, that the average delivery time was 1.8 days
I needed a replacement glass for my refrigerator crisper. It came within 5 days. The refrigerator company said that could send one in 3 months. So glad I found fix.com.
Right part, packaged well, $40 cheaper than Amazon. Worked great! Glad I found fix.com. Only gripe I can think of: took a week to get from Utah to Ohio... Great deal, I'll be back for sure
This site is a scam. Stay away from submitting any information. Don't even try to call customer service. The number rings and you get the agents busy message. And forget email you never hear back.
The choke lever fell off of my Shindaiwa P231 polesaw and was lost. I could not tell what it looked like or how it was supposed to function. Went to Fix.Com ordered a $5.99 part from their pictured part list and recevied it a couple days later by snail mail. It fit perfectly with no alterations fudging or manuvering. Saw back in operation with one of the easiest repairs ever. Thanks Fix.com
Good diagrams to find the parts I need. Good payment system with paypal. Shipping on some items take awhile.
I ordered some small gears for a table saw. New parts were metal where the ones that had broke in the saw were plastic. Very Satisfied with purchase, would order again.
Ordered products with next day shipping, did not ship for 4 days, canceled orders and the next day and 4 days latter shipped the orders so far no refund would definatitly not recomend or use again
The replacement part for my dryer that controlled the heat to come on was not the same as the one in my dryer. I tried to get some info from FIX but could not due to COVID that shut down coustomer service. Also wiring info was not with part. I was going to return it but the number to do so was not with part. I was stuck with with a dryer that did not work and a $16 part with $10.50 S&H So I felt I had nothing to lose so I installed part & my a mirical it is working!
Part was ordered and delivered as promised. Installed new part and had washing machine up and running in less than 30 minutes. Appreciate working with quality people, parts and delivery!
Dont use Fix.com Super pricy and slow as snail $#*!. Bought two small screws for a lawn mower charged $10. Shipping for A 3 ounce package. Took them over 3 weeks to get my shipment out
Fix.com provided a pressure switch for a Craftsman air compressor, that was no longer carried by Craftsman. Same exact part and it was half the price of another website!
I needed two Craftsman front wheels for my lawnmower.
Craftsman don't hardly keep anything on hand for parts!
I got them off this website. Fast service and delivery.
Got my spare parts and they were as described. Paid for faster shipping but they use FedEx and they never deliver on time so they lost a star for that.
I ordered a part and received notification it was shipping from Minnesota on Sept 30. It is now Oct 16 and the part is still not here I live in Delaware. The part supposedly was shipped by Fedex it prob would have been quicker if they would just have used USPS, the part went from Minnesota to Baltimore sat there for over a week and Fedex now has given the part over to the USPS system so who knows when it show up. GET A BETTER DELIVERY SYSTEM, FEDEX IS NOT THE ANSWER FOR YOU.
Overview
Fix has a rating of 3.8 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fix most frequently mention customer service, right part and model number. Fix ranks 4th among Hardware Store sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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