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Colorado
1 review
3 helpful votes
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Joke
June 1, 2017

I paid for a Facebook Ad and it doesn't fit on Facebook and no-one will get back to me. I guess I'm a slow learner because I then paid for some photoshopping, they make you accept the order to see it, which I did, and nothing was there. No one will respond and now I am getting "snarky" messages from the seller..."hey sister, anymore work, lol". A couple hundred bucks down the drain from me, avoid at all costs.

Date of experience: June 1, 2017
Florida
1 review
6 helpful votes
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Ive spent close to 30K on Fiverr over 2 years. I use for ad design, craigslist posting and SEO stuff. You can get good deals, but you have to sift through a lot of bad sellers. The thing that pisses me off about fiverr is their management. I have so many problems getting a logical answer whenver there is a problem. Too many to list. My advice would be to copy and paste a detailed summary of what you want to many sellers and see what responses you get. If you have a problem, dont expect their idiot management team to help.

Date of experience: March 1, 2017
GB
2 reviews
7 helpful votes
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Horrible
December 6, 2017

I paid $40 for youtube promotion and only got 100-200 views and 1-2 likes on my video. I asked for only a partial refund and the seller agreed. I got a warning from fiver that I was in trouble for trying to "cheat" the system.

Date of experience: December 6, 2017
California
3 reviews
6 helpful votes
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Once your order is cancelled (due to the seller missing the deadline or other problem) you can't leave any seller feedback or reviews of service. Hence, only the good reviews of a seller are posted. This is a major drawback, as you can't get an honest idea of a sellers all-round performance.

Jimmygibbs did a good job on an eBook cover, but two months later when I asked him to do the paperback cover he missed the deadline, and did not incorporate any of my requests into the finished design. I had to use another cover. Very poor communication. Fiverr communication is difficult. Sometimes you have to logout and then login to reach a different part of their site.

Date of experience: January 23, 2015
Norway
5 reviews
19 helpful votes
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Used Fiverr a few times and each time it got worse. Indian and Pakistani sweatshops mass producing offers for work. Even when finally finding a US based content writer or web designer one could tell right away they were in India. NEVER AGAIN!

Date of experience: July 4, 2017
California
1 review
1 helpful vote
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They say you can get $5 if you invite friends. That's a LIE.
I invited many many friends and more than 10 friends BOUGHT gigs but I haven't got anything. They keep saying they are investigating but I kinda gave up. It's been a month lol

Date of experience: June 17, 2017
Bangladesh
3 reviews
26 helpful votes
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As it is cheap it is bad for freelancer and clients. Besides its terms of service for freelancer and clients are not good. They only knows how to take money (about 20%). If a client purchase a service at cheap rate, freelancer will be bored once and start working reducing work quality. He may find his service is ok but after sometime, some months or some years, the site will get the result of bad quality work. Besides as it is cheap, only less experienced freelancers work there mostly as this is good for them.

Date of experience: June 2, 2018
Malaysia
1 review
1 helpful vote
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I've been cheated by seller
September 28, 2017

The seller Chris 2050 tricked me into giving my original audio for him to do animation for it. Once I gave him, he didn't do the animation, he claimed he did it, but when I asked for proof, he doesn't want to provide. I close my Fiverr account since then

Date of experience: September 28, 2017
Romania
2 reviews
13 helpful votes
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They are good enough
March 15, 2016

Just like with any other service, you need to check who is working on your order. I've had cases when works were good, and I've also had cases when works were bad. So first check who you work with before placing your order. This is excellent value for this money.

Date of experience: March 15, 2016
GB
1 review
6 helpful votes
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Twistedweb 123
December 24, 2015

What a shame £35. Quid and nothing, logo that was total crap then off into the system that lets the seller rip the buyer off. Take your money then hide behind the rules, which are there to help the seller do jack. I guess I'm the Ejut thinking I could get a logo for £35 quid
I even used the no 1 seller, twistedweb123.******* logos yea right ******* RIPs

Hope the site gets closed down soon

Date of experience: December 24, 2015
Tunisia
15 reviews
45 helpful votes
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Good deal for $5!
March 1, 2016

I ordered a custom logo for $5. It was to be delivered in 5 days. I was contacted by the designer, good communication, designed exactly what I wanted in the time said. Great deal for $5, I was very pleased.

Date of experience: March 1, 2016
Japan
2 reviews
9 helpful votes
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As a seller, it really is a useless site. I have come to realize that. I have to mail stuff, so I get buyers cancelling before it arrives. So they get their stuff for free, nothing I can do about it. Plus, I get low reviews for no reason other than people feel like it. Worst of all Fiverr takes 20% off the top, and PayPal takes a cut on deposit. So, they ought to call it 4ver.com, or 3.92ver.com. Seriously, you would be better off watching porn than spending the time listing your gigs here.

Date of experience: October 18, 2014
Canada
1 review
3 helpful votes
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FRAUD!
November 13, 2015

Do NOT use this website. This website is a perfect place for anyone who wants to steal money from others. We ordered a website update from mali_jure_st. The money was taken, service never delivered, order marked as closed and delivered by seller. When we contacted customer support they said they can't do anything about it as the order was delivered and we contacted them too late. Great place for fraud.

Date of experience: November 13, 2015
Florida
1 review
5 helpful votes
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First and last time I ever use this %^&#$ service. I had a horrible experience. I had a seller make a mistake on a amended order and I was charged twice. No biggie right. The seller cancelled the order and case close right. Wrong! To withdraw the money, Fiverr put me through hoops after hoops. The platform itself isn't user friendly and buggy. A real pain in the #$%^ experience.

Date of experience: August 23, 2018
Florida
1 review
4 helpful votes
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I had a mentally unstable chick named TameraK flip out on my in a very unprofessional, unprovoked fashion because I had the audacity to criticize her crappy work on Fiverr. She falsely reported me for "abuse" and "rudeness" and Fivert did not do a damn thing about it but harass me. Do not do business with those Fiverr scum.

Date of experience: February 22, 2016
Illinois
1 review
3 helpful votes
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I wish it worked out. I paid them waited for a week for the picture and nothing. The artist came back three times about what it should look like. I was like guy you are the artist not me. I asked for a refund they said they would process it and it never came. I had to call my credit cad company to dispute it. I would avoid these guys as they have good intentions but very unproffesional

Date of experience: June 19, 2018
Alabama
1 review
3 helpful votes
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Fiverr.com is horrible for sellers. It takes about 3 weeks to withdraw money from any revenue you make. Also, Fiverr now only allows you to make 1 withdraw every 48 hours day. So basically Fiverr does everything they can to hold on to your money. They do it to earn interest on your money.

Date of experience: July 24, 2013
Missouri
1 review
5 helpful votes
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Must be a ponzi scheme. I placed and paid for order that promised source files for logo and business card. I was set up to 'serum_designer'. Serum_designer seemed to not understand simple requests for modifications. Never got it right. Never got usable file. Then serum designer asked for more money which was to be paid to a different company. Customer service is non-existent. My order was marked as complete before I received any design work.

Date of experience: March 15, 2016
Maryland
2 reviews
3 helpful votes
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I ordered these services on Feb 17,2022, and it is now April 3,2022. I received 50 comments, and I'm not sure they even came from this order. I received no traffic, and my search engine ranking is worse than before I placed the order. In fact, my site was listed Ezoic ad network, and because they said the traffic coming to my website was low quality, and bot traffic they kicked me off their ad network and demonetized my website which I was making $75.00 per month. So, not only did I get cheated on the service, but I also lost $900.00 a year on sales. This is the 3rd gig I've tried on Fiverr, and all three times I was cheated. I personally do not recommend using Fiverr for anything. I know I will never use them ever again.

Date of experience: April 3, 2022
Hungary
2 reviews
1 helpful vote
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SCAM WASTE OF TIME
December 12, 2023

Most of the bad experience on fiverr will not be mentioned because Fiverr will not post them. I higher a Professional editor and he didn't follow directions not once not twice but three times. Every time he turn something in it was the same video. He never change anythig and he thought he was going to get away with it. On top of that fiverr did not let me post my review on the seller. Fiverr doesnt care about the customer at all. Yes, I got my money back but I lost my time dealing with this seller. Will I get that back?

Date of experience: December 12, 2023

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147