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South Dakota
1 review
2 helpful votes
Follow Amanda h.
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I was trying to get a logo and business cards made with her because I loved her style. But being new to this process and the app I apparently ordered them in the wrong order or the wrong thing and she was extremely rude and demeaning! I wouldn't suggest her at all based on her customer service skills!

Here is an example of what she sent me...

Don't know why it was difficult for you to simply place order on my logo design gig instead of business card gig just be clear do you want logo or a business card I hope it's clear to understand what is logo and what is a business card, if you want logo then place order first on the logo gig.

Thanks

Date of experience: October 23, 2017
Norway
4 reviews
10 helpful votes
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They suspend your account at the drop of a hat and rarely if EVER
Explain to you why. It just stops working. I have spent my own money on
Services from Sellers and my account was suspended, I never got a credit
Or a refund and I never got a response to my support ticket as to why
It was suspended. Fiverr does not care about buyers, they only care
About their sellers selling any piece of junk they want. Beware!

Date of experience: November 9, 2018
Florida
1 review
3 helpful votes
Follow Fatih G.
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Buyers please be aware! They made it so difficult and complicated of a simple refund and gave too many BS! For someone who already spent thousands $$$ on this platform and asking for a very small refund going thru this kind of treatment, I can't imagine what other people going thru. This company needs to shut down immediately and needs to be accountable for their actions. No wonder why people screwing this company across all online platforms. My advice to you is this RUN MY FRIEND RUN SO FAST!

Date of experience: October 2, 2023
Florida
1 review
8 helpful votes
Follow Noelle M.
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Do not use this site and do not use Revlec, an alleged seller with purportedly perfect ratings. I custom ordered a $500 "gig." After waiting 20 days, the gig was due. Revlec simply ignored me. Per the terms of the site, which I am disputing, I can only receive a credit for services. I cannot wait another 20 days and can't even leave feedback for the scam seller, because they are permitted to unilaterally cancel. Also, if you look carefully, sellers are leaving feedback for one another to inflate ratings. Fiverr needs to get ready for their class action lawsuit and Revlac better not answer the door-it will be the process server! Warn your friends and family not to use this site.

Date of experience: October 11, 2015
Texas
1 review
3 helpful votes
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Do waste your money
November 13, 2015

I hired an article writer to increase content. Frankly, I don't have the time to do it myself. I went to Fiverr and shared with the author the information I would like included in the post. All the author did was find a similar article and place it in fee spinning software. It was obvious because the specific details I told the individual to include were missing. I would have been fair ( not that I would still buy) if she stated she was just going to place another article in spinning software, but she didn't state that.

Date of experience: November 13, 2015
India
4 reviews
13 helpful votes
Follow Gagan S.
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This is my First time at Fiverr. I have done atleast 10 projects at Free-Lancer. Freelancers there know their work. I do not see the same here. Unfortunately a seller at Fiverr with rating 5 made a very poor Gig with basic mistakes in photoshopping which even a novice could figure out. To add to the issues their support staff is not even willing to intervene. Seller took 40 days instead of 3 and the Gig is still poor quality. Hail fiverr.

Date of experience: January 4, 2018
California
1 review
4 helpful votes
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Bad Customer Service
November 16, 2015

I recently had logos made at fiverr. After the seller sent me the logos, he went missing in action. It's as if he took down his profile and went dark. So I contacted customer service to let them know that I could not find my seller, and that he has not sent me the source file (which I paid extra for).
My transaction was automatically marked as complete- even though the seller did not send me source file. I complained to customer service, and they told me that transactions are automatically marked completed in 3 days, whether or not they are actually complete. So, reaching out to customer service to tell them your order is incomplete is not enough proof that your order is incomplete. You have to press the freaking button within 3 days. Waste of time and money. Should have stuck to eLance.

Date of experience: November 16, 2015
Donna S.
Pennsylvania
1 review
6 helpful votes
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TURN BACK NOW!!!!
August 4, 2015

TOTALLY BOGUS. COMPLETE BS. At least if you drop $5 on the street, somebody worthy of it will benefit. Not these liars, theives, and for all intents and purposes, criminals. Trust no one on this site. Seriously profitable scam they have going on. Sickening.

Date of experience: August 4, 2015
Nevada
1 review
2 helpful votes
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Terrible site
November 8, 2018

Garbage company doesn't care about users and it doesn't care about it's freelance sellers on the site. Banning users and not issuing an actual refund but credit to their site as if I'd ever plan on using it again.

Date of experience: November 8, 2018
Nigeria
1 review
0 helpful votes
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The best diaper ever seen! Disposable оr cloth diapers? This diaper producer met my longing for a better one considering the fact that Ive been using several diapers before but they didnt fulfil my satisfaction. These diapers аrе undeniably mоrе convenient, and affordable. I bought the cloth diapers and lessen me the cost of buying of new ones. They are also eco-friendly disposable diapers, whiсh аrе biodegradable and/or nоt bleached with chlorine. I recommend this for all mothers around.
I discovered that these cloth diapers arе muсh lеѕѕ expensive thаn disposables that I previously bought, and also еѕресiаllу if уоu wash thеm yourself. Aftеr paying thе initial cost, Ive been able to save hundreds оf dollars bу reusing cloth diapers аgаin аnd again. If уоu wash thеm yourself, уоu might еvеn bе аblе tо uѕе thеm fоr mоrе thаn оnе baby.

Date of experience: June 29, 2016
Washington
1 review
0 helpful votes
Follow Johanna M.
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I needed a 24 hour turn around on my cover letter (this was an extra $50.00) and updated resume ( these were not built from scratch). The provider Juliette_resume was AWEFUL. She was rude and took over a week to finish my products. When I contacted the company about the issue and requested my $50. Back I was ignored. The provider did NOT update my resume and she literally copied and pasted from the job description. The cover letter was 2 pages long and was not interesting nor intriguing. It was redundant and boring. Please think twice before spending your hard earned money for this joke of a site and DO NOT use Juliette_resume!

Date of experience: June 8, 2022
TW
2 reviews
5 helpful votes
Follow Ben T.
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Complain here is useless.

I'd share a way to kill fiverr here.
I've noticed that Fiverr.com sent me a lot of spam emails. The best way to kill fiverr is put all of their emails as spam at a time.

When the complain rates increase, fiverr.com will have trouble to send anyone email.

Date of experience: March 22, 2018
California
1 review
4 helpful votes
Follow Raul H.
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This is one of the emails that I got and sent to the FBI's. The emails stated that if I didn't buy their serves they would send spam backlinks. I forwarded my complaint to the FBI. This is the link: https://www.fbi.gov/tips
Send any threats to FBI. They are also running ads on Facebook.

Date of experience: July 2, 2018
Pakistan
1 review
0 helpful votes
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He was so polite and communicated very well and went above and beyond! I'll definitely be using him again and will be referring him to many of my friends! Very pleased with my final product. My family and I are thankful.

Date of experience: April 16, 2022
Sri Lanka
1 review
4 helpful votes
Follow sinthu k.
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Very rude and careless customer care and team
They don't care about seller and buyer not safe work at this site.
If you work there you will loss your money and time
I had Vulnerability. I never ever recommend this site

Date of experience: May 31, 2017
Illinois
1 review
17 helpful votes
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Unhappy Fiverr Seller
April 23, 2015

I had a gig on Fiverr in which I would allegedly get paid $5 for each order I completed. Fiverr would also charge. 50 on top of $5 for processing fees. Once I completed the order Fiverr would give me $4 of the $5.50 they accrued from the Fiverr customer. Recently as I was deciding to close down my Fiverr account I was forwarding my remaining money into my Paypal account. They cleared this morning and I found that the $42 I was expecting to transfer, came up in Paypal as $41.16. I checked the statement, assuming that Paypal must take a percentage for transferring in. The Paypal statement read. 0.00 for fees, so obviously hungry Fiverr decided to take more fees, almost a $1, from the money that I worked for. They are making way too much money off of other people's work and it's really just disgraceful. It really wouldn't be all that bad if when you wrote to customer service they actually responded answering all of your issues, or any of them, in a timely manner. Seriously ridiculous.

Date of experience: April 23, 2015
Florida
1 review
2 helpful votes
Follow Daniel A.
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As a service provider I take pride in completing my contracts on time. In fact, I normally give more than the clients expected. The last gig, the Fiverr server sent continues emails on one gig. The client made an error and duplicated the gig request. I completed the gig within hours. 13 emails went back and forth between the client and myself and the client was happy with the results. Two days later, Fiverr sends and email and reports me as late. I contacted Fiverr, showed them the email trail and screenshots. They understood it was a duplicate order Fiverr response: so sad. Dont worry its showing only for late for 60 days? I said what? I was not late! I provided the service. They said nothing can be done. They are stuck and inflexible. The service is good if you have no issues. Otherwise, be prepared for uncaring and poor service. Looks like when you have millions of users, you can shelf the logic and service for your clients.

Date of experience: July 26, 2016
Maryland
1 review
5 helpful votes
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I ordered a service that the seller cancelled days later with a lame excuse. Didn't receive my money back so I contacted both seller and fiverr asking about this. No reply from either one. Two days later sent fiverr cust. Svc. Another email asking about status of refund and still no reply so I filed a dispute with paypal. Fiverr apparently got THAT notification because when I went to login a few hours later to see if any messages, my acct with fiverr had been restricted, I'm guessing as a result of the dispute I filed. So apparently fiverr has the time to restrict my acct but can't reply to my email? My advice is avoid using fiverr because is nothing but a headache and their cust. Svc. Is non-existent.

Date of experience: October 28, 2012
Mexico
7 reviews
19 helpful votes
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A dream site for scammers..
September 12, 2016

Tried fiverr, got scammed, no refund = paypal dispute, I won, but fiverr disabled my account which actually did me a favor. Site is complete joke, they will not respond for support and did not even respond to paypal dispute! Easy win to paypal dispute with fiverr.com since their support is non-existent.

If you get scammed, I recommend paypal dispute, you will win, and they will lose then delete your account, which is what you want.

Date of experience: September 12, 2016
New York
1 review
1 helpful vote
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Terrible Talent!
February 6, 2016

Very very few, if any, artists that are actually talented and do a competent job on this site. Correction: they all absolutely stink. If any "art" provider on fiverr takes exception to what I say, please do, because if you were any good, you wouldn't even be on that site! Don't be mad that you absolutely stink and can't take detailed instructions properly. I took a chance based on an artist's portfolio, past works, 5 star feedback and paid over $100 for the many extras. Didn't make deadline, art was half done, used cheap clip art and fonts, and completely ignored all my detailed by step instructions. Obviously, portfolio was fake and the feedback stars were fake too. Don't bother reconciling on Fiverr to get money back. Open a dispute on PayPal immediately to get everything back... sure Fiverr will ban you for doing so, but that's actually doing you a favor and you get all your money back with no commission taken from you,

Date of experience: February 6, 2016

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147