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FitShopProReviews 183

2.0
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FitShopPro Reviews Summary

FitShopPro has a rating of 2 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FitShopPro most frequently mention customer service, credit card and phone number. FitShopPro ranks 6th among Fitness Equipment sites.

Australia
1 review
6 helpful votes
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Have been waiting for my order for 2 months. Both parts can see with the tracking code that the package is in China. They are not sending me a new one not give me my money back. Very disappointed!

Date of experience: May 24, 2017
Massachusetts
1 review
4 helpful votes
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Ordered a bathing suit, got an email saying it shipped but 4 weeks later, no suit. Can't track it, no phone number to contact anyone. Don't order from this company

Date of experience: May 23, 2017
New York
1 review
5 helpful votes
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Scammers
May 23, 2017

Knew I shouldn't have trusted the site. Made all measurements and ordered a bikini. Bikini came after like 3 weeks, was much smaller then the description and with the WRONG colors. Description said red wine, pink and gray. Suit came in pink and white. Contacted customer service immediately via email (do these people even have a phone number?!) and was told to send a picture. Picture attached to email and not using their filedropper because the site is not safe per my phone and laptop. I don't trust them. 40 bucks wasted and lesson learned.

Date of experience: May 23, 2017
Minnesota
1 review
3 helpful votes
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Low Quality
May 19, 2017

I have ordered their Super Sweat slimming shaper. It was the worst quality product that I have ever seen. The stitching on the belt ripped the first time I tried to put the belt on. The actual material ripped on the 3d day. Yes, I did check the sizing guidelines and ordered correct size.
Will never order again and will tell anyone not to use the products from this site.

Date of experience: May 19, 2017
New York
1 review
2 helpful votes
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For the price, this is a HUGE sheet. The design is gorgeous and vibrant. I looked for many options for covering some boxes to make an altar in my personal yoga room and may order another for my studio since it was so cheap.

Date of experience: May 14, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks a lot for your review!

Canada
1 review
2 helpful votes
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I always want an action camera, but this Camera are just too over my budget so I picked up this instead.
This comes with water proof case and bike mount, which is really great.
The video quality is good and smooth and the menu is intuitive. This is a good choice for entry level action cam.

Date of experience: May 14, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks so much for your review!

Kentucky
1 review
4 helpful votes
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I ordered a fit shop pro watch 3 weeks ago... its still had not come in. I'm getting ready to call the company and have them cancel the order if I can find a number. This is ridiculous!

Date of experience: May 12, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/faq/ Thank you. Dealeaz Customer Care.

Florida
1 review
3 helpful votes
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AVOID THIS SITE!
May 12, 2017

I AM VERY DISAPPOINTED WITH MY PRODUCTS. MY PURCHASE WAS MADE
A FEW MONTHS AGO. THE PRODUCT WILL CHARGE, BUT IT WILL NOT SYNC WITH MY COMPUTER OR ANYTHING ELSE. THE TIME HAS NEVER BEEN CORRECT AND IT DOES NOT TRACK MY STEPS OR ANYTHING ELSE. THEY SHOULD HAVE BEEN HONEST UP FRONT AND TOLD US WE WERE GETTING OUR PRODUCTS FROM CHINA. I WILL NOT PURCHASE ANYTHING FROM THIS COMPANY AGAIN. THEY DO NO RETURN PHONE CALLS, NOT DO THEY ANSWER ANY QUESTIONS. WASTE OF MY TIME AND MY MONEY. BACK AWAY, PEOPLE, NOT WORTH A DIME.

Date of experience: May 12, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/faq/ Thank you. Dealeaz Customer Care.

New Jersey
1 review
3 helpful votes
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Sketchy
May 10, 2017

Right after I made this purchase, I could tell this company was sketchy from the confirmation e-mail. The tracking number led to a dead end. I ordered a bathing suit two weeks ago and have zero idea of where it is and when it will get here.

Date of experience: May 10, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/faq/ Thank you. Dealeaz Customer Care.

North Carolina
1 review
3 helpful votes
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I, just like the many reviews below, was caught off guard. I fear I will never see my product. I am trying to get my money back. I also never realized this was a China cover company. My recommendation is to pass this company up and find a more reputable company to purchase from.

Date of experience: May 9, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Kentucky
1 review
3 helpful votes
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My Fitbit broke and I didn't want to spend the money for a new one. I saw the pop up on Facebook for FitShopPro's fitness smartband. I foolishly bought it. It took 4 weeks to get the band delivered. It looks cheap. I didn't even take it out of the package, and I ended up buying a Fitbit Charge 2 (which I LOVE!) I should have spent the money on Fitbit in the first place! This is a scam.

I took a little time to shop for my Fitbit - and I figured that shipping back to China would be very expensive. Then I looked at their return policy. You only have 7 days to decide whether you want to keep it or not. If you do not alert them of your desire to return within 7 days, you cannot return it.

This party really bothers me... you can only get store credit for a return. Why would I want to buy anything that ships from China and takes a month to get to me when I can buy it from Amazon or a local store and have it immediately?

Save your money and do not purchase this junk. I tried to find a spot to post my review on their website, but of course I could find no such area. Apparently they know how horrible their product is, and they want to hide the truth. Their website looks really nice, but their product is not worth the money.

Date of experience: May 8, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Illinois
1 review
3 helpful votes
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Great sweatshirt. Love the color, style and material. I like my sweatshirts really loose on me. The XL fits like a med/LG. The company was true with description.

Date of experience: May 7, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks a lot for your review!

Texas
2 reviews
2 helpful votes
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I got really good bottle from Fitshopro.com. It is a slender bottle, and the infuser is a bit smaller than I expected. I unscrewed the infuser, it has two parts, and just used the top portion to keep the fruit from coming out of the bottle. Terrific, especially if you want slightly flavored water but don't want to buy expensive drinks

Date of experience: May 7, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi there, we're very happy to hear you like your product. Thanks a lot for your review!

Texas
1 review
1 helpful vote
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BEST WATCH EVER
May 8, 2017

I Love it so much... haven't really played with every feature. But connection is great. Worth the money even if it doesn't last long. It was easy to set up & manage, and much cheaper here than your local stores! I recommend this product!

Date of experience: May 7, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks a lot for your review!

District of Columbia
1 review
1 helpful vote
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I got this as a birthday present, it fits good and the android app works pretty well. My favorite feature is the remote camera shoot mode. Better than a selfie stick.

Date of experience: May 7, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi there, thanks a lot for your review!

Singapore
1 review
3 helpful votes
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I ordered Day Fit 2.0 in Dec 2017. It took more than 2 months to reach. They charged me Canadian currency but product shipped from China.
When product arrived, it did not comes with instruction. There is no way to know how to set the date, time and their features. Bluetooth doesn't worked. Wrote to help centre more than 2 months ago, have yet to receive their reply.

Date of experience: April 26, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Canada
1 review
3 helpful votes
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Total junk!
April 24, 2017

Ordered November 20 2016. Delivered late February 2017 when we were out of the country. Arrived home April 4. Mans band functions as a watch only, other functions do not work. Woman's band initially charged but went dead within 12 hours and will not recharge. Emails to. Company go unanswered. Buyer beware total junk!

Date of experience: April 24, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Florida
1 review
1 helpful vote
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SCAM!
April 24, 2017

I ordered over three months ago and still have not received my product! Roughly $45 down the drain I'll never order anything off of Facebook again.

Date of experience: April 24, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Arizona
1 review
1 helpful vote
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Packaged perfectly to prevent scratching/damage while shipping. Comes with nice case and cleaning cloth. GREAT fit and feel! Buying another pair- they're that great!

Date of experience: April 22, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks so much for your review!

Washington
2 reviews
1 helpful vote
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Scam company
April 13, 2017

Complete scam. Ordered 2016 August for Christmas and now it is April and not only did they take my money but they also did not send the product. Customer service kept saying there was hold up in customs and my product would be there soon and it was nonrefundable. Product never arrived. This is obviously an Internet scam do not order from this company ever

Date of experience: April 13, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

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fitshoppro.com
Boucherville, QC, Canada