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FishIsFast has a rating of 3.1 stars from 274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FishIsFast most frequently mention customer service, quick response, and best company. FishIsFast ranks 15th among Mail Forwarding sites.
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I've been dealing with fishisfast since 2017. The customer service is excellent; they respond quickly and assist you. They provide all necessary information about incoming shipments, as well as the option to open the box and photograph each item. They packed the shipments perfectly; I've shipped very expensive items and never had a problem. The best is Fishisfast.
After using this service for 6 months, and previously shipping ant killer, they suddenly decided that ant killer was prohibited (a small amount of sealed powder and gel). There has been no warning of this. In fact, there's no obvious list of prohibited items on their website. The products in question are not flammable, corrosive or dangerous to humans. In addition, they are not prohibited by the airline or country of origin. I work in Iraq and I am stuck inside a compound. I cannot go out to the shops and buy things. But I guess they're saving me from myself with their woke arbitrary rules.
I've been a loyal fishisafst customer for many years. Until i lost two packages in the strangest way ever. I supespect that it was stolen. I contacted the customer service many time regarding these shipments and they were completely IGNORATNS. Unfortunately that suspecious act led me to never deliver any shipment to them again. They lost my trust.
Pros
They seem cheaper, and are vs myus or stackry
Photos of every parcel that arrives free of charge, with details like size of box available
Service representative answers fast, via chat
Cons
It's not clear in the beggining, but credit card payment is not automatically activated, you have to contact a service representative, give them your credit card details (minus numbers on card), then after they activate, you need to go to their panel request again activation, they'll charge for verification purposes, then you need to tell the system how much they've charged, and oooonly then do you have the option to pay via credit card. It takes FOREVER. And it makes absolutely no sense at all... And in the meantime, if you've purchased something and have it in your basket, if you exceed 7 days after consolidation, they'll charge you 2 usd a day... so make sure you activate BEFORE you buy, otherwise you might be in for a surprise!
Hi there I want to tell you about two things service prices it's let little bit high and you have to be more awareness because it happened two times you didn't put my purchase in my locker so I had to email you about that you can review my account
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Fishisfast is a global package forwarding service. We offer an industry leading web app where you can check your item photo and ship in simple steps. Buy online in US and ship today.
Hello Tony, thanks for your review. Normally this one-time activation process is pretty smooth but we're sorry it caused you any trouble. Please note that we will not charge you the storage fees if the delay is due to this activation process. Let us know from your account if you were charged and we will refund any storage fees charged to you. Thank you!