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Tony S.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Business

Member since July 2019

  • Review

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Review Distribution

1 Review by Tony

7/2/19
Pros
They seem cheaper, and are vs myus or stackry
Photos of every parcel that arrives free of charge, with details like size of box available
Service representative answers fast, via chat

Cons
It's not clear in the beggining, but credit card payment is not automatically activated, you have to contact a service representative, give them your credit card details (minus numbers on card), then after they activate, you need to go to their panel request again activation, they'll charge for verification purposes, then you need to tell the system how much they've charged, and oooonly then do you have the option to pay via credit card. It takes FOREVER. and it makes absolutely no sense at all....... And in the meantime, if you've purchased something and have it in your basket, if you exceed 7 days after consolidation, they'll charge you 2 usd a day..... so make sure you activate BEFORE you buy, otherwise you might be in for a surprise!
rossg16
Ernest F. – FishIsFast Rep
Hello Tony, thanks for your review. Normally this one-time activation process is pretty smooth but we're sorry it caused you any trouble. Please note that we will not charge you the storage fees if the delay is due to this activation process. Let us know from your account if you were charged and we will refund any storage fees charged to you. Thank you!

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