FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.
This summary is generated by AI, based on text from customer reviews
I took 14 year old grandson for first offshore fishing experience. For me best part of trip was watching my grandson have the best day ever. Thank you Brett and Greg. P.S. They caught lots of!
Captain Zach is AMAZING! My husband and I are used to fishing in a lake so we are green horns to fishing in the ocean (first time). Captain Zach was so patient with us when reeling in our Red Drum fish. He made us feel so comfortable, I was very impressed and appreciated his knowledge. We are SOOO happy that we booked our fishing trip with "Red Finn Charters" with Captain Zach Vann. We highly recommend and plan to make it a tradition to fish with him in all future Outer Banks vacation trips! AND we had SO MUCH FUN! It was so exciting when my husband reeled in a 50 inch Red Drum fish and Captain Zach talked him through it. Thank you for a great and memorable experience!
Thanks for your review Mary, and congrats on that beautiful red drum! I hope this is the first of many memorable fishing experiences with Captain Zach :)
We booked an excellent near shore fishing charter through Fishing Booker. We booked Lucky Strike out of Calabash NC and had a blast catching King Mack's and Sharks. Everyone in the boat was able to catch some fish and Captain Ed and Mate Keith were very knowledgeable.
Mark, thanks very much for your review. I'm glad you enjoyed your trip and hope we can help you go fishing again soon! Tight lines.
Captain Eric was great. Very patient with kids and adults alike. His boat was clean and in excellent working order. His knowledge of fishing locations keep us busy. Highly recommend.
Thanks for your review!
This place is good to find a guide, most important thing is too get ahold of the captain, you can do this on this site! Another competitor you just get someone that may just be AI and disappear if you ever have problems, they have people you can get in touch with here, atleast they will get you guides to get in contact with not answering say I want to get Mahi and say yeah all these guides do, they do say that but they say ask the captain, that is who really knows what is going on. Site is good showing what is included, you can check what is biting however that isn't accurate but its something good to look at or it shows targeted species, but just get ahold of lots of captains see who responds the correct way to your questions, half of then never respond, which is horrible. They are too good to take your money, which the site has to do something about that, have captains get like a email like I got for this review several times to give a review, make the captain respond to your questions. Prices compared to another is cheaper, think they do match? Not sure but booking again soon for another trip with same guide I had, he was incredible. So the most important thing is contacting the captain, you can do that here, and again get ahold of many as possible, half will not respond at all, another half will give you a vague answer then a small percentage will give you answer you want, for me I had to contact 50 and narrowed it down to 6, then to 2, then it was easy to go to one with what was included in the trip. I have booked with this one and the competition you have good and bad guides so learn from the bad, think most of them are on both sites, don't allow anyone to get ahold of the captain for you, they do not do this here, you can ask they read on a few and give you the guides, they pick them for what you are asking but say ask the captain, not sure why another doesn't allow this until you pay, sounds very much a scam
Fishing Broker was very helpful in identifying a Charter where our expectations precisely matched that of the boat and crew
Great day with Coastal Cowboy
Professional, engaged and enjoyed a day of positive conversation.
Thanks for your review, Tom! I'm glad you had a good trip and you found our site helpful. I hope we can help you go fishing again soon!
Very easy to deal with and addressed a multitude of things. Understands the importance of keeping things moving without delay. Double checked previous cancellation deposit payout from July 2023z
Greatest time. Captain Ron took us to his honey hole and we got em. Vartan knowledgeable and great laughs the whole trip. This will be a yearly return for sure.
Hi Richard,
Thanks for your review – I'm happy to hear you had a great trip. I hope we can help get you out on the water again soon!
Tight lines,
Cat
Wonderful, your patience with my grandson was awesome, we tried fishing various spots, you told us where to fish, you made it a great fishig experience
William, thanks very much for your review! I'm glad you enjoyed your trip with Hemingway Fishing Adventures and hope we can help you go fishing again soon. Tight lines!
It was an awesome experience. Damien did an amazing job on helping me navigate my way around the app. He really made everything so easy for me and i couldn't have done it without him.
Recently booked a fishing trip through FishingBooker in Mexico. Ordinarily I wouldn't go through a broker for something like this, as my experience has been that their added services aren't worth their fees. However, this time I was proven completely wrong. I apparently had a misunderstanding with the boat captain, and when I arrived home, I realized that he had overcharged me. My initial efforts to resolve the issue directly with him didn't go anywhere. As I knew that FishingBooker took their fees upfront, and I paid the balance directly to the captain, I figured that was probably it, as money didn't change hands between the broker and the charter boats. However, Maria and Chloe at FishingBooker "went to bat" for me and ultimately were able to issue me a refund for the overcharged amount. (Hopefully they will be able, somehow, to recover these monies from the boat captain.) All in all, a much better experience than I have had in the past with brokers. If the opportunity arises in the future, I will definitely book through them again.
Did not go to the fishing trip was canceled because of fishing boat he had a problems but haven't received my refund will reschedule for a later date soon
Nikita, we're very sorry to hear your trip didn't happen. It's currently in the system as having gone ahead successfully because it hasn't been registered as canceled on FishingBooker.
Once you or the captain logs that it was canceled, your deposit will automatically get transferred back to you. Otherwise, you can update the booking's date on FishingBooker and use the existing deposit towards the next trip.
Our team will get in touch with you directly to help you with this.
My 10 year old loved it. The Captain was there about 10 minutes early and had us on fish in no time.
It was everything as advertised. Great experience!
Hi Jason,
Thanks for your great review. I'm very happy to hear you enjoyed your trip and that it matched your expectations! I hope we can help you go fishing again soon.
Tight lines,
Cat
Our group had a wonderful experience with Captain Kevin. Everyone in our group who wanted to catch fish, caught some. The boat was clean and well organized as well.
Thanks for your great review!
Called in as a first mate to have an issue resolved with a booking and the customer service was friendly and took care of the issue immediately. Thank you Chloe
Went out in choppy water and drop lines. Slow at first but half way through the day we got into a couple mahi and bottom fished a bit for snapper. Had a good time.
Thanks for your review, Robert! We're glad your trip was a success despite the choppy water :)
I had actually set up a prior trip through a competitor site. Their Captains kept coming up with excuses for why they had to not go on the trip. Fishingbooker was quick easy and it was great
Eric, thank you very much for your review. I'm really glad you found our site easy to use and hope we can hook you up with another great captain again soon! Tight lines.
BUYER BEWARE! My 15 year old was very ill and the captain said we could cut the trip short and he would only charge us for the time used (3 hours start to finish). We agreed to go back to the marina and the captain said, please take care of the first mate-$200-doing that anyways-he then said he had to call the owner and proceeded to say he couldn't charge us for time used! VERY dishonest. Felt like a giant scam and definitely not the first time they pulled this one. Paid $1300. The captain and first mate fished the first two hours and caught NOTHING! Very interesting how "everything" ate their bait. The boat was also very dirty and uncomfortable. Lastly, the owner of the boat told me this was "my problem" and the captain knows the policies so we need to get our money back from him. If you have any ethics or morals, please chose another charter, there are MANY. FishingBooker customer service (Janette) refused to help me with this situation after repeated requests! These people are frauds!
We had two days of great fishing with Captain James for more fish, and we knew what to do. If we all had a wonderful time, I would suggest that everyone do it.
Hi James, thank you for sharing your experience. It takes an experienced captain to ensure the catch is good, and Captain James surely is one! The next time you decide to cast a line, feel free to contact us. Tight lines.
Jacob was prompt and stellar in his reply and instruction to resolve my issue with app with login snafu. Thanks a million to relieving our stress and issues to communicate with clients-so much appreciated!👍🏽👍🏽😎
Pinnacle Marine- F/V MY DREAM, Nevis, West Indies
Answer: Scam. Fishingbooker is a rip off. Nothing but trouble. No customer service and they charge your credit card. Look out.
Answer: A: Hi Jamie, it really depends on the duration of your trip and the location you'd like to go fishing in. There are captains who offer departure times based on the cruise timetables and can get you back on time. I'd suggest you message the charters you'd like to go out with and inquire about this. I'm sure they will be able to assist you. Also, you can contact our customer service, and we'll gladly help you find something suitable. Many thanks, Maria
Answer: Hi Lawrence, we refunded your deposit after your trip in September was canceled. Please let us know if this is now resolved. Many thanks, Cat
Thanks for your amazing review, we're so glad your grandson enjoyed the trip!