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Susan W.

Contributor Level

Total Points
160

2 Reviews by Susan

  • halara

3/17/22
Verified site experience

The website says 30% rebate for orders over $70, but I didn't receive this discount and there were no codes reflecting this either

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Customer S. – halara Rep

Hi Susan, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

  • FishingBooker

6/19/19

BUYER BEWARE! My 15 year old was very ill and the captain said we could cut the trip short and he would only charge us for the time used (3 hours start to finish). We agreed to go back to the marina and the captain said, please take care of the first mate-$200-doing that anyways-he then said he had to call the owner and proceeded to say he couldn't charge us for time used! VERY dishonest. Felt like a giant scam and definitely not the first time they pulled this one. Paid $1300. The captain and first mate fished the first two hours and caught NOTHING! Very interesting how "everything" ate their bait. The boat was also very dirty and uncomfortable. Lastly, the owner of the boat told me this was "my problem" and the captain knows the policies so we need to get our money back from him. If you have any ethics or morals, please chose another charter, there are MANY. FishingBooker customer service (Janette) refused to help me with this situation after repeated requests! These people are frauds!

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