I was a member of FirstLeaf for about 4 months, using an introductory special. The basic service is ok: you create an online profile of preferences and then refine those preferences by ranking each wine that you receive. The shipments come once per month, six bottles at a time. I diligently rated my first three shipments, and was disappointed when 1/3 of my fourth shipment contained Pinor Noir despite ranking every Pinor Noir that I'd received in the prior 3 shipments negatively. (I simply do not like Pinot Noir). If you do like a wine, you only have the option to order 6 or 12 bottles of it, as opposed to mixing or matching bottles in an order.

The biggest drawback of the service is that with the default order of 6 bottles per month you are expected to pay nearly $20 in shipping. You can get free shipping if you double the order, but the only option is to get duplicates of the same six random selections that you may or may not even like. Also, as noted previously, you can't mix and match orders by purchasing 6 bottles of a wine that you did enjoy and having it shipped with the monthly shipment of 6 random bottles.

I signed on to a different service that provides a default of 12 bottles every 90 days, always with free shipping, as well as the opportunity to mix and match my own bottle of 12.

Soon after I signed up for this club I realized it didn't make sense for me to belong to clubs with life matters making it difficult. I only made a couple orders. I can say my short experience with them was positive. They shipped very promptly. I've enjoyed most of the wines, but have really only had two that I'd buy again. They cancelled without question or delay when I requested they end my membership. All in all, a totally fine experience.

WORST WINE CLUB! Worst customer service. I ordered on 11/29 and told wine would be delivered on 12/1. It never came and tracking shows FedEx hasn't received my box. On 12/3, I was actually told my wine would be delivered on 12/1! So, I guess they've developed a time machine. The rep couldn't tell me where my order was or if/when I would receive it. His only solution was to cancel my order and membership. Fine with me. But, seriously, that's not good or appropriate customer service and satisfaction at all. Good riddance.