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Roman C.

Contributor Level

Total Points
102

1 Review by Roman

  • Firstleaf

1/3/22

This business is scamming retired peoples.( all customers)
If customer decide it return item ( Wine)
This business will not accept return

Tip for consumers:
Don't buy this wine .
If you make purchase one time they will bill you credit card every month with out you authorization.
Roman

Products used:
Product was not used , and they refused to accept return.( Scam Business )

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Firstleaf -. – Firstleaf Rep

Hi Roman we apologize for any confusion! We always send a reminder a week before just in case you have to cancel a shipment, if it's in transit we can request a return to sender and process a refund once it's returned. Unfortunately, once an order has been delivered we are unable to process a refund. We try to be as transparent as possible and send you several emails ahead of time just in case you do have to cancel, or even return the order before delivery. As always, we are more than happy to offer a store credit for any wines you dislike once you've tried them. You can view our full refund policy on our website here: https://help.firstleaf.club/hc/en-us/articles/115011925068-Refund-Policy

Roman Has Earned 2 Votes

Roman C.'s review of Firstleaf earned 2 Very Helpful votes

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